Public services in the era of artificial intelligence
Health and public services in the era of artificial intelligence.
AI is already transforming many areas within the private sector, but its enormous disruptive potential won’t stop there. The societal and economic innovations created by these technologies will soon have a very real presence in every industry—including the public sector.
AI isn’t a technology of the future—it’s here now and can’t be put off until tomorrow. The sooner that government organizations embrace artificial intelligence, the sooner they will become more cost efficient and increase citizen satisfaction.
83%
of senior public sector leaders say they are both able and willing to adopt intelligent technologies.
80%
of public service executives say offering services through centralized platforms, assistants or messaging bots is important.
75%
of students said they would be comfortable with AI on campus.
Public safety organisations have an opportunity to transform the citizen experience.
As technology improves, organizations have the opportunity to create rewarding chatbot interactions.
AI is innovative and poised to change the way we work and interact, but is the world ready for it?
AI-powered technology virtual assistants to help foreigners set up businesses in Finland.
James Cook University, students and Accenture team up to formulate a new microservices liquid workforce.
There has been growing interest in the responsible governance of AI applications.
The key questions that could help your organization implement AI with confidence and trust.
Find out how innovative technology helps transform social services to deliver better outcomes for citizens.
Driving technology use to tackle opportunities and challenges, prepare for change and create value.
Truly human governments empower workforces to move from transactions to relationships with citizens.
Evolving core operations, processes and systems whilst embedding innovation, leaders can deliver the services that citizens demand.