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Eyal Darmon

Managing Director – Strategy & Consulting, Public Service

North America

About Eyal

ACE+ explained

Authored content

Citizens give virtual agents the nod

Citizens are willing to share personal information in exchange for more personalized experience.

Beyond the chatbot: Mastering (AI) conversation

As technology improves, orgs have the opportunity to create chatbots that offer rewarding interactions.

Putting the citizen – and their intent – first

Government agencies must deliver intelligent services designed around the citizen.
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