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Infrastructure Service Management- Cebu

IT Service Management Senior Analyst | Full time | Experience: 2-5 years
ジョブ番号 R00336872 | Cebu City
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Who we are:

Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.

Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse, and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age.

Summary:
As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leveraging standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.

Roles & Responsibilities:

  • Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
  • Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
  • Ensure resource availability and allocation
  • Develop a detailed project plan to monitor and track progress
  • Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
  • Measure performance using appropriate project management tools and techniques
  • Report and escalate to management as needed
  • Manage the relationship with the client and relevant stakeholders
  • Perform risk management to minimize potential risks
  • Establish and maintain relationships with third parties/vendors
  • Create and maintain comprehensive project documentation
  • Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
  • Delegate project tasks based individual strengths, skill sets, and experience levels
  • Track project performance, specifically to analyze the successful completion of short and long-term goals
  • Meet budgetary objectives and make adjustments to project constraints based on financial analysis
  • Develop comprehensive project plans to be shared with clients as well as other staff members
  • Use and continually develop leadership skills
  • Perform other related duties as assigned
  • Develop spreadsheets, diagrams and process maps to document needs (when needed)

Professional & Technical Skills:

  • Required Skill: Infrastructure Service Management
  • With 5++ working experience in Infrastructure project management
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills
  • Strong working knowledge of Microsoft Office
  • Project Management Professional (PMP) and ITIL certifications are a plus
  • Bachelor's Degree in appropriate field of study or equivalent work experience
  • Experience with project management software tools
  • Minimum 5 year(s) of experience is required

What’s in it for you?

  • You will be part of Accenture’s growing community of technology professionals, continually expanding to provide the best services to our clients.
  • At Accenture, you will be working on innovative projects, while being exposed to the latest emerging technologies and industry best-practices.
  • We offer trainings and development programs and courses to help you grow your own tech stack and certifications.
  • <Value Added Proposition on specific position/skill>

What we believe

All our leaders are committed to building a better, stronger, and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Accenture is committed to providing equal employment opportunities for persons with disabilities.  Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment process, they will be happy to assist you.

#LI-PH

Cebu City

雇用機会の均等化に関する声明

アクセンチュアは選考に際し、適用される法令に基づき、応募者を年齢、人種、思想信条、肌の色、宗教、性別、国籍、出生地、民族的起源、障がいの有無、性的指向、性同一性、遺伝情報、婚姻、パートナーの有無、市民権において差別することなく、全ての応募者に対し適用される法令に基づき採用選考を行います。

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

採用職種の紹介

オペレーションズ&デリバリーの仕事と募集要項:変革をビジネスの現場で推進する

データ、インサイト、テクノロジーを駆使し、働き方を再定義。日々の業務を「処理」から「変革」へと進化させます。

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プロジェクトマネジメントの仕事と募集要項:チームを導き、変革を推進する

全体像を捉える思考力と細部にまで目を配る力を駆使して、プロジェクトやマネージドサービスにおいてお客様の変革を支援します。

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