Government innovation at the UK MOD : A conversation with Jon Thompson—Video

Jon Thompson, permanent secretary of the UK Ministry of Defence, shares the secrets to a successful public private partnership.

Hear how Defence Business Services, a truly integrated shared services organization, was able to reduce costs and increase performance for the UK Ministry of Defence.

"Well, in the end, the bottom line benefits for us have been a reduction in the costs of 30% and an increase in the performance of the organisation."