Supply chain and operations services

We help clients create enduring change by reimagining tomorrow’s supply networks to positively impact business, society and the planet.

Enable intelligence. Drive change.

Companies expect their supply chains to deliver more—to be responsive to demand and resilient to change, to optimize costs and do good for society. To achieve all this, supply chain leaders must reimagine their supply chains for tomorrow.

Future-ready supply chains are intelligent, self-driving networks of growth. They’re built on a foundation of digital, data and AI to provide the visibility, agility and new ways of working needed to create 360° value, enterprise-wide.

These intelligent supply networks deliver on the 3Rs:

  • Relevant – customer-centric, providing tailored experiences
  • Resilient – protecting the company, customers and partners from disruption to demand/supply
  • Responsible – good for society and the planet, enhancing trust with all stakeholders.

In doing so, they become engines of profitable and sustainable growth.

Intelligent Supply Chain and Operations | Accenture

The Intelligent Supply Chain is an engine of growth through new customer experiences, a driver of profitability in challenging economic times, and a responsible source of stakeholder trust in the new reality world enabling competitiveness.

View Transcript

How we make it happen


Transform data-driven decision-making across the supply chain using AI, analytics and intelligent automation. Learn more.


Change through custom cloud services and solutions that accelerate innovation, intelligence, and value across the supply chain. Learn more.


Navigate a complex partner ecosystem across the supply chain and accelerate digital transformation and enhance the digital core. Learn more.

Industry X

Reimagine the way products, services and experiences get designed and built in the age of digital disruption. Learn more.

View All

Case studies

Transforming fleet management for Microsoft’s global headquarters

How Accenture helped a North American retailer transform their retail promotions, improve inventory allocation and increase customer trust.

View All

Supply chain and operations blogs

Reinvent and create agile supply chains that power enterprise value across a range of industries and markets.

How fulfillment can create a customer centric supply chain

Accenture's Patricia Cornet explains how can we put customers at the center of fulfillment to create a customer-centric supply chain.

More resilient supply chain? You no longer have a choice.

We explain why designing supply chains for resilience is no longer optional—it’s vital to future success.

Resilient and responsible: Tomorrow’s supply chains

To be future ready, supply chain management requires a human + machine approach.

Our ecosystem

We extend our technology and business capabilities through a powerful ecosystem of market leaders and innovators.

Accenture Positioned as a Leader in IDC MarketScapes

Accenture Positioned as a Leader in IDC MarketScapes for Worldwide Supply Chain Ecosystem Services including Oracle and SAP.

Accenture Acquires REPL Group

Accenture Acquires REPL to Expand Retail Technology and Supply Chain Capabilities.

Tata Transforms Supply Chain with Blue Yonder and Accenture

Tata Consumer Products Digitally Transforms Supply Chain with Blue Yonder and Accenture.

Our leaders

Join the team

Meet several of our supply chain leaders from around the world. There’s never been a better time than now to help solve business and national issues and be part of supply chain transformations. Learn more.

Supply Chain & Operations People of Change

View Transcript

Frequently asked questions

Supply chain management has always been focused on finetuning for speed and efficiency. But today’s requirements are different, broader, and more complex. Supply chains must be able to respond to the needs and values of individual customers, adaptive enough to serve segments of one, not markets of millions. They need to support greater customization and personalization. They need to be faster, but also more agile and more resilient too. And they need to be transparent, responsible and purpose-led, doing what’s right for society and for the planet as well as for the business.

To optimize their supply chains amid constant change, today’s CSCOs have a host of new imperatives. They must look to reorient their supply chains around innovative personalized products, services and experiences. They must combine greater efficiency with greater speed and agility, combining the best talent with the new possibilities opened up by intelligent automation. They must look to anticipate risk, increase flexibility, improve security, and build resilience. And they must manage the entire value chain in a more sustainable, responsible and transparent way.

Today’s consumers have different—and greater—needs and expectations. Now, it’s not just about the product, it’s also about the holistic package of services and experiences companies build around that product—or provide as entirely standalone offerings. These value-driven customer offerings are the basis of future competitive advantage—and supply chains play a crucial role in delivering them.

Subscription Center
Stay in the know with our newsletter Stay in the know with our newsletter
New Applied Now