Future Workforce Insights
Putting human skills at the heart of competitiveness and growth in the age of intelligent technology.
What It Is
A comprehensive approach that creates a more productive and adaptive workforce, uses digital technology to reinvent the employee experience and redesigns organizations to be more agile.
Why It Matters
Digital technologies demand that people acquire new skills. And people are demanding new ways of working. These two trends call for new talent and organization strategies.
Where It's Going
Leading businesses are reimagining the nature of work, pivoting their workforce to create new forms of value and scaling up "new skilling."
Content Spotlight
Young leaders are exemplifying new forms of responsible leadership to address the decade’s societal challenges.
Intelligent supply networks put people at the core
Putting people first as we build the supply chain of the future.
The future of work: Productive anywhere
Explore what people need to be healthy and productive as we enter a new era of work hybrid working.
Seeking new leadership
Learn how new attributes can accelerate progress to improve financial returns and social outcomes.
Reimagine the retail workforce
Find out how retailers can meet the evolving expectations of customers and employees with a truly adaptive workforce.
Reimagining the employee experience
Adapting to the disruption of COVID-19 requires reimagining the employee experience. Here are three critical moves to make now.
Honing your digital edge
Digitally fluent organizations capture strong returns in innovation, people experience and customer value.
Human resilience: What your people need now
In times of crisis, leaders must act quickly to move their people and business forward with compassion and care.
Post-digital culture shock
Digital brings new needs for workers, such as digital wellness, but also changes traditional needs like transparency and trust.
Content Spotlight
What matters most to people works for business. Find out how a Modern HR mindset can create extraordinary value and shared success.
Frequently asked questions
What is the future of work?
The future of work helps companies anticipate change management and prepare for the demands of a shifting workforce. The way we work has changed forever and will continue to evolve fast because new digital capabilities are changing human expectations. To manage this, companies must offer equitable experiences and opportunities that include: new skilling, hybrid work models, and responsible leadership. Putting people first, together with investing in new and intelligent technologies, will create new, enhanced business value.
What factors will shape the future of work?
Due to the pandemic, the future of work has become the present. The nature of work shifted from onsite to remote overnight, and people and companies were forced to embrace change abruptly. Now, the intersection of evolving human expectations and the acceleration of digital capabilities is redefining work. People will request hybrid work models; workforce skilling opportunities (especially when it comes to digital skills related to new technologies, such as AI or cloud); and sustainable, responsible organizations that lead with purpose, while caring both for the environment and their people. Enhanced digital capabilities will require enhanced human + machine collaboration; increased digital fluency and trust; and growth of new ecosystems.
Why is hybrid work so appealing?
Hybrid work brings together the best of both worlds. Workers who had a hybrid work model during COVID-19 had better mental health, stronger work relationships and were more likely to feel Net Better Off as a result of working for their organizations. They also experienced less burnout than those who worked entirely onsite or entirely remotely.
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