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Program and Project Managment | English
São Paulo - Barueri
Job No. r00230620
Full-time - Hybrid
Job Description
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
Who We Are:
Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.
Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal.
Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
About the Role:
We are seeking a seasoned Partner Support Senior Analyst to join our Telco Partner Support team. In this role, you will provide advanced technical support and troubleshooting to our telco partners, ensuring their successful adoption and utilization of Cloud solutions. Your expertise will be instrumental in resolving complex issues, driving customer satisfaction, and fostering strong partner relationships.
Qualifications
Responsibilities:
- Drive telco partner success through training, sales enablement, and event management. with Cloud products and services.
- Training Support: Develop and deliver Cloud product training to telco partner sales and presales teams.
- Create training materials and follow up with teams to ensure knowledge retention.
- Sales Support: Provide sales support and coaching to telco partner sales representatives.
- Drive lead generation and pipeline development.
- Track sales performance and manage partner relationships.
- Marketing and Event Support: Coordinate and execute up to 10 annual events for telco partners.
- Manage event logistics and attendee information.
- Support partner business development activities.
Required Qualifications & Experience:
- Vast experience in sales support or customer support roles.
- Strong technical expertise in cloud computing, networking, and telecommunications.
- In-depth knowledge of Cloud products and services.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Benefícios:
Assistência Médica - 100% subsidiada pela empresa (titular e dependentes)
Assistência Odontológica
Vale Refeição ou Alimentação sem desconto
Seguro de vida
Previdência Privada
Gympass
Opções de compra de ações da empresa com desconto
Desconto Farmácia
Parceria com escola de idiomas
Licença Maternidade e Paternidade Estendida
PPR
*Conforme política vigente
Buscamos perfis que estejam alinhados aos valores da empresa, entusiastas em trabalhar em um ambiente colaborativo e dinâmico, com excelência na entrega e inovaç¦o presentes em seu dia a dia.
Valorizamos competências independentemente de raça, idade, gênero, orientaç¦o sexual, credo, deficiência e convicç¦o política. A diversidade das nossas pessoas é o que nos permite cumprir a promessa da tecnologia e da criatividade humana.
Reconhecemos as características únicas dos indivíduos, respeitamos as diferenças e investimos em um ambiente cada vez mais inclusivo.
