To be positioned to take full advantage of new AI capabilities, Accenture suggests focusing on:
WORKFORCE. The nature of work and employment is rapidly changing1 and will continue to evolve to make the best use of both humans and AI talent. For example, AI offers a way to fill in gaps amid the rising labor shortage in healthcare. AI has the power to alleviate burden on clinicians and give workers tools to do their jobs better.
INSTITUTIONAL READINESS. To realize greater value from AI, healthcare players can incorporate AI expertise in their organization’s structure and governance. They also should build an AI-smart workforce and culture that will use AI to enhance efficiency, quality and outcomes.
CARE REACH. AI can magnify care reach by integrating health data across platforms. However, as new technology is introduced, various data sources must be connected to enable a seamless experience for patients.
SECURITY. Parties in the ecosystem will need to work together in an ethical way, and be secure in how they manage critical information on patients.
1Accenture; “Digital Health Tech Vision 2016: Liquid Workforce”