Operational Transformation

Preparing your health organisation for waves of disruption, today and into tomorrow.

Operations transformation (OT) can prepare your business or organisation to deal with expanding markets, increasing global competition, rising customer expectations, advanced technologies, increasing digitisation—every change in the market affects how a company operates and performs, often dramatically.

Frictionless business in healthcare

Whether you're a healthcare consumer, provider or payer, frictionless business has tangible benefits for your everyday dealings in the Australian health system. Getting the right service to the patient from the right channel, at the right time benefits everyone in terms of access, cost, quality and efficiency. In a smooth operating environment, obvious wastage is minimised patients, clinicians and administrators exist in healthy symbiosis.

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What we think

Accenture Digital Health Tech Vision 2019

Our Digital Health Tech Vision highlights 5 trends to show how technology supports healthcare, when and where people want it.

Operational Transformation

Today's consumers reveal the future of healthcare

Accenture 2019 Digital Health Consumer Survey reveals a market shift in Australia.

Operational Transformation

Trend 4: Frictionless business

Operational Transformation

Redesign health insurance

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Case studies

Power to the people

Digital solutions empower patients and improve safety.

Care management transformation

Accenture helps CCMC enhance care and generate savings multidisciplinary care.

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Healthcare blogs

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Our experts weigh in on the latest research & trends to help deliver better consumer engagement and more effective, affordable & efficient healthcare.

Operational Transformation

Scalable digital health initiatives: How to get there (Part IIb)

Accenture's blog explains the remaining three capabilities that all organisations need to survive in the dynamic evolving Health Ecosystem.

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Operational Transformation

Scalable digital health initiatives: How to get there (Part IIa)

Accenture's blog explains three of the six capabilities that all organisations need to survive in the dynamic evolving Health Ecosystem.

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Operational Transformation

Scalable digital health initiatives: How to get there (Part I)

Accenture's blog explains how organisations can reduce the gap between consumers demand and supply from a digital health experience.

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Our leaders

Capabilities

Consumer Experience

Keeping health consumers at the core with insights, technologies, and programmes.

Digital Health

Implementing innovative digital health strategies to fundamentally change the consumer experience.

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