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Planning for the holidays with greater precision

Tis the season to be cheerful... and cautious


Mindfully merry

Consumers are starting early on holiday shopping so that financial strain doesn’t curtail their gift giving. They are planning ahead, getting organized and making strategic choices to spread out spending and avoid out-of-stocks.

Ringing in the season with restraint


of consumers started shopping earlier to spread out the cost of the holidays.


of consumers are shopping as and when promotions and discounts are offered.


of consumers are shopping earlier to ensure they get what they need in time for the holidays.


Unwrapping charity

Consumers’ generosity is burning bright this year. Thoughtful about their own spending, they are also thoughtful about giving to people in need and causes they care about. Younger shoppers are the most likely to increase charitable giving this year.

It’s better to give than to receive


of consumers are aware of those less fortunate and want to be charitable as a result.


of consumers plan to donate more than they did last year.


of consumers plan to make non-cash gifts like donating products to a food bank or toys to a charity campaign.


Deck the malls

In-store experiences can draw consumers to do their holiday shopping in store this year. They want the best of both worlds—creative experiences that wow them and convenient experiences that serve their needs with zero hassle.

Wishing for an amazing in-store experience


of consumers say that special services can entice them to shop with one retailer over another.


of consumers are pleased to see retailers making self-checkout available in stores.


of consumers say retailers are doing more to bring them into the store to pick up items they have ordered.

Meet the team

Jill Standish

Senior Managing Director – Global Lead, Retail

Lori Zumwinkle

Senior Managing Director – Retail Lead, North America