Digital transformations aren’t just about technology—they’re about people. Businesses across the healthcare industry are witnessing the rise of a human + machine collaborative workforce where each individual is empowered by their skillsets and knowledge plus a new, constantly growing set of capabilities made possible through technology.
Today’s healthcare workers are incorporating technology to perform their current roles in new ways and to adapt for new roles that did not exist in the pre-digital era. However, the workforce is evolving so rapidly with the help of technology, the enterprise supporting the workforce has yet to catch up.
As healthcare organizations continue to innovate and push boundaries, they will need to create new jobs and new roles immersed in technology. They will need to invest in new ways to train and reskill employees for the post-digital age. They will also need to capture institutional knowledge so that it remains in house, rather than in the minds of people who may be transitioning in and out of jobs.