Job Description

The Role:

Do you want to be part of the fast growing Cyber Defence (CD) team working at the cutting edge of cyber security and resilience? 

We are looking for a talented, entrepreneurial and driven sales professional to join our sales capture and engagement management teams as an Account Engagement Manager.  

As an Internal Sales - Major Account Engagement & Delivery Manager you will be supporting one of our Account Directors, where you will be playing a key role in the day to day client facing engagement of one of more of their major accounts. You will be acting as a trusted relationship manager, managing and processing work requests from those accounts to support the sustainment and growth of existing CD business in those accounts.

We are looking for ambitious professionals with a sound awareness and understanding of cyber security.  You must have client facing engagement experience, practiced familiarity with interfacing with a variety of systems and following processes, a good grip on commercials; and, plenty of energy and appetite for supporting some of our most challenging accounts.  You must also have an outgoing and engaging personality, have strong written and oral communication skills – and be a real team player.

Although some understanding of security and resilience services is required, we do not require cutting edge technical expertise. We will build your technical understanding and will provide training and coaching to help you develop into a trusted adviser on cyber defence.

Experience in penetration testing services engagement and delivery management; and/or the financial services sector would all be helpful.



Qualifications

Key Responsibilities

Within this role, you will be required to:

  • Processing and tracking progress of engagements from initial client request through to closure of the engagement

  • Processing each engagement through required Accenture systems, ensuring all engagements are accurately tracked, pricing is consistent to client pricing model and with CD and Account Teams objectives, and delivery costs match deal expectations.

  • Liaising with Accenture Account Team resources as necessary.

  • Processing each engagement through required client systems (where relevant), including support of any QA responsibilities

  • Scheduling engagements, liaising with internal scheduling team and client

  • Liaising with client and delivery team to ensure prerequisites for delivery have been obtained, captured and communicated

  • Update required tracking Spreadsheets as necessary

  • Keep up to date with client mailbox(es) (where relevant)

  • Supporting delivery team through their engagements and assist with resolving any issues that they face

  • Supporting scoping, post engagement, and other necessary calls with consultants and the client.

  • Updating internal account specific training guides as necessary

  • Manage client on-boarding / off-boarding process for the delivery team including ensuring and tracking ongoing on-boarded obligations are maintained by all relevant staff.

  • Assist the Account Director with the Cyber Defence component of strategic account sales and business development plans

  • Meet personal and career development objectives agreed with the CD leadership team – including the completion of internal and external training courses

  • Attend client review meetings, represent Cyber Defence at Accenture events, industry conferences and other external meetings as and when necessary

Location and Travel

The role is based either at our office in Canary Wharf, London or Cheltenham

Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients to enable delivery of the first-class services we are known for.

What’s in it for you:

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes vacation per year, gym subsidy, private medical insurance and 3 extra days leave per year for charitable work of your choice!

 

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

 

Closing Date for Applications 31/08/2022

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application.

Locations

Cheltenham,London

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

What people are saying about us

"Love love love!

Current Employee - Analyst in London, England.

Pros: Fantastic culture, amazing flexibility, good rewards, varied work/projects, lots of extra-curricular activities/group.

Cons: Salaries competitive but not market leading, work life balance can be questionable at times.

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