Job Description

Spark 44

Location: Birmingham

Job Title: team lead


rESPONSIBILITY:  team management, delivery

cOMMUNITY: configurator, dx, digital delivery                


Reporting Office: birmingham

Career Level:

Accenture is a leading global professional services company who have joined forces with, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person.

Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

Spark44 is a new type of agency, established as a joint venture with Jaguar Land Rover globally.

We’re not an in house department; we’re a separate business with a specialism in automotive and luxury goods. We are Demand Creation Partners. That means we work across all platforms with a clear customer journey strategy. From the point of Intrigue, through an inform stage, close of sale and delivery of the on-going relationship.


The focus of the Team Lead is to oversee the team of Executives and Senior Executives, providing leadership, issue resolution, support and training where needed. The Team Lead(s) will ensure all team members have the necessary knowledge and ability to be successful within their roles. Through careful coaching, support and resource planning, the Team Lead will enable the accomplishment of departmental goals.

The Team Lead will focus on quality of output, ensuring that team members are able and equipped to deliver high quality work, working closely with the PMs to develop achievable work plans.


  • Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities
  • Conduct quarterly reviews for team members
  • Empower employees to take responsibility for their jobs and goals
  • Delegate responsibility and expect accountability and regular feedback
  • Foster a spirit of teamwork and unity among department members that allows for disagreement over ideas, conflict and expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, supportiveness, and working effectively together to enable each employee and the department to succeed
  • Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the Spark44
  • Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively
  • Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals
  • Ensure that consistent processes are adhered to, whilst proactively refining and optimizing
  • Communicate regularly with other managers, and other designated contacts within the Agency

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  • Excellent understanding of agency processes
  • Approachable, outgoing and diplomatic - must have excellent emotional intelligence
  • Comfortable building strong connections within the agency and at JLR
  • Able to quickly build strong relationships with broad range of stakeholders
  • Able to present ideas with conviction
  • A clear and confident communicator, in person and writing – with fluent oral and written Business English
  • A strong sense of urgency and appreciation of the commercial context
  • A thorough understanding of configurator process and best practice


Degree level


Must have experience on JLR configurators

Previous experience of leading a team beneficial, but not essential



Approachable, outgoing and diplomatic

Must have excellent emotional intelligence

Comfortable building strong connections with a large network of stakeholders

Able to articulate and present ideas with conviction

A clear communicator, in person and writing

Highly organised and flexible


Proactivity – willingness to put yourself forward for new challenges.

Acting with integrity, respect and thoughtfulness.

Delivering through others, adapting where necessary to achieve and deliver beyond your own limits.

Demonstrating humility. Adapting quickly to new situations.

Ability to make sound and timely decisions, knowing when to escalate to avoid commercial risk.

Strong analytical skills: thinking short and long term.

Appreciating the value and concerns of other team members. Acting as an Ambassador for your area.

Looking to avoid ‘waste” – be it time, money, energy or emotion.

Actively striving to contribute and support others, building a strong network for yourself both internally and externally.

Demonstrating enthusiasm, energy and imagination. Wanting to contribute to the culture of the agency. Working hard, but having fun along the way.

N.B. This job description is not exhaustive and does not preclude future change and role development.

What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

What people are saying about us

"Love love love!

Current Employee - Analyst in London, England.

Pros: Fantastic culture, amazing flexibility, good rewards, varied work/projects, lots of extra-curricular activities/group.

Cons: Salaries competitive but not market leading, work life balance can be questionable at times.

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