Job Description

Job Title: project manager – market – Dutch speaking

Function: project management

RESPONSIBILITY: cross channel DELIVERY  

OMMUNITY: studio, account management, dx, product, config                 

Reports To: SENIOR PROJECT MANAGER

Reporting Office: Birmingham or Netherlands

Accenture is a leading global professional services company who have joined forces with, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person.

Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

This role will work within the Spark44 team, serving a global automotive client (Jaguar Land Rover Transforms Global Marketing Communications Model | Accenture).  The Spark44 team creates brand communications, delivering award-winning creative and marketing effectiveness across end-to-end customer communications.

Working closely with the S44 BHX teams, the focus of the MPM is to manage the delivery of projects within a specific market remit. Operating as the main Project Manager for Market coordination between JLR Global and JLR’s key regions and markets, the MPM will manage all elements of Market-coordination, across 3 channels – brochure, website and the Configurator as well as having specific responsibility to resolve issues at a regional level. The MPM will be capable and confident resolving issues and able to work autonomously. This role is pivotal to our internal global organization and the dedicated Markets are the Client-base. This is a truly global position and requires someone who can manage expectations, deliver projects against timelines and communicate effectively.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

  • Lead their designated market, be the main point of contact for issue resolution, but escalate when required
  • Manage your clients to successfully deliver print collateral and launch websites according to agreed timings for their designated market(s)
  • Build strong and robust relationships with your JLR Global and local clients, the S44 BHX teams and our local Spark44 colleagues
  • Understand that the MPM role reports to JLR Global and that the delivery of translated Global assets into local market is the role’s core objective, rather than the localisation of Global assets
  • Ensure you are communicating effectively any changes, updates, work coming in regularly to both your clients and to the BHX departments
  • Become a ‘market specialist’ – understanding each of the markets in depth and taking ownership for identified projects
  • Ensure all timings in the critical path are adhered to without fail
  • Collaborate with internal and S44 BHX teams and the external Agency partners to resolve issues
  • Working with Senior Project Manager to establish and manage project plans through to delivery
  • Where deadlines cannot be met, then work with the SPM and BHX teams to work up a manageable contingency plan
  • Update status reports daily and complete timesheets
  • Understand and adhere to the WoWs and BHX processes
  • Write clear and concise briefing documents in a timely manner for all stages of the project delivery to enable BHX teams to act quickly on all instructions
  • Understand the overall critical path for the market projects and the client agreed SLA’s for delivery
  • Take responsibility for all QC and ensuring the correct approval signatures have been given both internally and externally
  • Excellent attention to detail
  • Passion for automotive
  • Approachable, outgoing and diplomatic - must have excellent emotional intelligence
  • Comfortable building strong connections within the agency and at JLR
  • Diligent and articulate
  • Able to quickly build a sound understanding and detailed knowledge of JLR Products
  • Able to present ideas with conviction
  • A clear and confident communicator, in person and writing – with fluent oral and written Business English
  • Excellent time management/prioritisation and project management skills
  • Fluency in written and spoken required language
  • Agency experience strongly preferred
  • Client services experience
  • Luxury/automotive advertising experience is a plus but not required 
  • Proven digital and print experience
  • Proven project management experience of print projects
  • Adept at working effectively under pressure and meeting deadlines
  • Ability to be proactive and contribute to the team
  • Self-starter with the ability to work without supervision
  • Ability to manage and prioritise a complex and varied workload
  • Excellent communication and presentation skills
  • Ability to communicate effectively with a range of client audiences
  • Good team worker with a collaborative approach.
  • Passion and empathy for the consumer’s perspective
  • Passionate about getting others involved and having fun along the way

Person Specification

EXPERIENCE /SKILLS:

QUALIFICATION

Degree level

WORKING BACKGROUND

2+ years working as a Project Manager or delivery focused Account Management role Experience in digital and print projects

Experience gained in an agency environment strongly preferred

COMMUNICATION

SKILLS

Dutch speaker

Able to articulate and present ideas with conviction

A clear communicator, in person and writing

Highly organised and flexible

Commercially aware

Good numerical / financial understanding

Approachable, outgoing and diplomatic

Must have excellent emotional intelligence

Comfortable building strong connections with a large network of stakeholders

PERSONAL QUALITIES/ BEHAVIOURS WE LOOK FOR:

Proactivity – willingness to put yourself forward for new challenges.

Acting with integrity, respect and thoughtfulness.

Delivering through others, adapting where necessary to achieve and deliver beyond your own limits.

Demonstrating humility. Adapting quickly to new situations.

Ability to make sound and timely decisions, knowing when to escalate to avoid commercial risk.

Strong analytical skills: thinking short and long term.

Appreciating the value and concerns of other team members. Acting as an Ambassador for your area.

Looking to avoid ‘waste” – be it time, money, energy or emotion.

Actively striving to contribute and support others, building a strong network for yourself both internally and externally.

Demonstrating enthusiasm, energy and imagination. Wanting to contribute to the culture of the agency. Working hard, but having fun along the way.

N.B. This job description is not exhaustive and does not preclude future change and role development.

Show more


Qualifications

  • Lead their designated market, be the main point of contact for issue resolution, but escalate when required
  • Manage your clients to successfully deliver print collateral and launch websites according to agreed timings for their designated market(s)
  • Build strong and robust relationships with your JLR Global and local clients, the S44 BHX teams and our local Spark44 colleagues
  • Understand that the MPM role reports to JLR Global and that the delivery of translated Global assets into local market is the role’s core objective, rather than the localisation of Global assets
  • Ensure you are communicating effectively any changes, updates, work coming in regularly to both your clients and to the BHX departments
  • Become a ‘market specialist’ – understanding each of the markets in depth and taking ownership for identified projects
  • Ensure all timings in the critical path are adhered to without fail
  • Collaborate with internal and S44 BHX teams and the external Agency partners to resolve issues
  • Working with Senior Project Manager to establish and manage project plans through to delivery
  • Where deadlines cannot be met, then work with the SPM and BHX teams to work up a manageable contingency plan
  • Update status reports daily and complete timesheets
  • Understand and adhere to the WoWs and BHX processes
  • Write clear and concise briefing documents in a timely manner for all stages of the project delivery to enable BHX teams to act quickly on all instructions
  • Understand the overall critical path for the market projects and the client agreed SLA’s for delivery
  • Take responsibility for all QC and ensuring the correct approval signatures have been given both internally and externally
  • Excellent attention to detail
  • Passion for automotive
  • Approachable, outgoing and diplomatic - must have excellent emotional intelligence
  • Comfortable building strong connections within the agency and at JLR
  • Diligent and articulate
  • Able to quickly build a sound understanding and detailed knowledge of JLR Products
  • Able to present ideas with conviction
  • A clear and confident communicator, in person and writing – with fluent oral and written Business English
  • Excellent time management/prioritisation and project management skills
  • Fluency in written and spoken required language
  • Agency experience strongly preferred
  • Client services experience
  • Luxury/automotive advertising experience is a plus but not required 
  • Proven digital and print experience
  • Proven project management experience of print projects
  • Adept at working effectively under pressure and meeting deadlines
  • Ability to be proactive and contribute to the team
  • Self-starter with the ability to work without supervision
  • Ability to manage and prioritise a complex and varied workload
  • Excellent communication and presentation skills
  • Ability to communicate effectively with a range of client audiences
  • Good team worker with a collaborative approach.
  • Passion and empathy for the consumer’s perspective
  • Passionate about getting others involved and having fun along the way

Person Specification

EXPERIENCE /SKILLS:

QUALIFICATION

Degree level

WORKING BACKGROUND

2+ years working as a Project Manager or delivery focused Account Management role Experience in digital and print projects

Experience gained in an agency environment strongly preferred

COMMUNICATION

SKILLS

Dutch speaker

Able to articulate and present ideas with conviction

A clear communicator, in person and writing

Highly organised and flexible

Commercially aware

Good numerical / financial understanding

Approachable, outgoing and diplomatic

Must have excellent emotional intelligence

Comfortable building strong connections with a large network of stakeholders

PERSONAL QUALITIES/ BEHAVIOURS WE LOOK FOR:

Proactivity – willingness to put yourself forward for new challenges.

Acting with integrity, respect and thoughtfulness.

Delivering through others, adapting where necessary to achieve and deliver beyond your own limits.

Demonstrating humility. Adapting quickly to new situations.

Ability to make sound and timely decisions, knowing when to escalate to avoid commercial risk.

Strong analytical skills: thinking short and long term.

Appreciating the value and concerns of other team members. Acting as an Ambassador for your area.

Looking to avoid ‘waste” – be it time, money, energy or emotion.

Actively striving to contribute and support others, building a strong network for yourself both internally and externally.

Demonstrating enthusiasm, energy and imagination. Wanting to contribute to the culture of the agency. Working hard, but having fun along the way.

N.B. This job description is not exhaustive and does not preclude future change and role development.

What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Locations

Birmingham,Paris

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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