Job Description

Infrastructure Outsourcing Delivery Lead
Location: London or West Midlands (travel required)

Competitive Salary & Package (Dependent on Experience) 
Career Level:  Manager

Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for.

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. 

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

As a team:
We are one of the world's leading providers of IT outsourcing services. You'll be leading a team to deliver IT infrastructure outsourcing services to our clients utilising the power of our global delivery network.

You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways.

If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge tools and methods and will have the opportunity to develop a wide range of new skills on the job.  

In our team you will learn:
•    To provide and lead world class IT outsourcing solutions across a variety of industries
•    To lead teams from Accenture’s unparalleled global delivery network to deliver ground-breaking innovation for our Clients  
•    How to use the latest delivery tools and methods to maximise the value of our services

As a Infrastructure Operations/Outsourcing Delivery Lead, you will be:
•    Responsible for the end to end delivery of infrastructure outsourcing services to an end client;
•    Engaged in day to day client stakeholder management to ensure services are delivered successfully and provide the intended value; 
•    Managing the commercial and financial health of the delivery supported by our team of functional specialists;
•    Leading people across our global delivery network to support their personal growth

 
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Qualifications

We are looking for experience in the following skills:
•    Senior client and customer stakeholder management
•    Leadership and management of geographically distributed IT operations teams
•    IT service management acumen such as ITIL with experience of IT service desk and frontline operations
•    Experience of IT operations across a range of data centre/public cloud and end user compute technologies
•    Commercial and financial acumen with regard to the management of contracts with end clients and third-party providers

Set yourself apart:
•    Ability to thrive and lead under pressure to tackle and resolve complex problems
•    Develop long lasting stakeholder relationships based on trust
•    Proven history of continuous learning and application of new technologies
•    A passion for leading and developing people

What’s in it for you
At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for.

About Accenture
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Closing Date for Applications: 31/08/2021
Accenture reserves the right to close the role prior to this date should a suitable applicant be found. 
 

Locations

London,Warwick

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

What people are saying about us

"Love love love!

Current Employee - Analyst in London, England.

Pros: Fantastic culture, amazing flexibility, good rewards, varied work/projects, lots of extra-curricular activities/group.

Cons: Salaries competitive but not market leading, work life balance can be questionable at times.

More Accenture UK Ratings and Reviews

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