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AI/RPA Manager

Job Location: Location Negotiable

Job Number: 00676491


- Job description

Role: Technology Advisory Senior Manager – Intelligent Automation

Operating Group: Financial Services

Location: London or Manchester

Travel: Up to 100%  

Salary: £93,000- £118,000




Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.


In Accenture Consulting, we focus on helping clients achieve profitable growth and solve their most pressing challenges; we do this by operating at the intersection of strategy, technology, digital and operations, providing a connected Consulting experience.


As the primary owners of client relationships, we take the best of Accenture’s five businesses (Strategy, Digital, Consulting, Operations and Technology) to our clients to provide unmatched industry knowledge, client experiences, strategic alliances, proprietary assets and subject matter experts to best serve clients and accelerate growth with end to end solutions.


Role Description:


Robotics Process Automation, Intelligent Automation, cognitive and Artificial Intelligence are all extremely hot topics in the market, across all industries and across Accenture globally.  Accenture is already recognized as the market leader in delivering these solutions to our clients to deliver truly transformational business outcomes for their organizations in this changing world.  Across Financial Services in the region, our aim is to maintain this position and partner with even more clients to deliver these capabilities which will help them serve their customers in innovative and unique ways.


The Financial Services Senior Manager specializing in Robotics Process Automation (RPA) and emerging automation technologies is a critical role at Accenture, where the Robotics Process Automation and Intelligent Automation business in Financial Services in the region is of extremely high strategic priority.  The role will support the delivery of Accenture's RPA and Intelligent Automation offerings, including RPA Strategy, Architecture, Programme setup and governance, IT Operating Models, Security and Ecosystem engagement aspects and will focus on bridging the gap between the business and technology functions, articulating the business value of RPA technology.


This technology professional will advise upon, lead and work on high impact activities within the process and systems development lifecycle, and provide advisory work for the IT function itself, defining architecture and infrastructure requirements, providing technical direction on design considerations for security, performance, scalability, availability, maintainability, disaster recovery and uptime in relation to RPA and other emerging technology implementations.



The Senior Manager must be a professional who have an interest in how business processes work and interact, and have a commitment to grow and develop our practice. Senior Managers must be able to define potential processes for automation while also understanding the client IT landscape and the infrastructure required to develop, test and deploy the RPA opportunity.  In addition, managers need to apply their skills in project and programme management while exhibiting leadership in process re-engineering and implementation of process, technology, and organisational change, constantly looking at ways of driving improvement in our processes, offerings, and strategies.






Key Responsibilities:


Innovative Solutions

  • Hold and maintain a deep understanding of the RPA market, industry context and the FSI’s strategy where RPA can deliver desired business outcomes; work with client stakeholders across technology and business domains, as well as across various Accenture practices and third party providers to build new propositions, services and/or innovative solutions that will deliver value to the FSI.
  • Understand the breadth of Accenture’s RPA and AI offerings to bring the best of Accenture to the FSI through introducing and selling cross business transformational RPA solutions across the entire functional and industry space and develop and implement plans for introducing new functional or industry RPA, RPA cognitive and AI solutions that help expand Accenture's footprint in the region.

Sales & Delivery

  • Develop trust based relationships with the client and drive efforts to build credibility, reinforcing Accenture’s recognition as an RPA implementation market leader.
  • Support pre-sale activities and provide technical solutions, effort estimation, define delivery strategy and plan.
  • Assess automation opportunity from a business and technical perspective and perform due diligence to arrive at an optimal solution including evaluation of RPA vendor solutions.
  • Anticipate, identify, track and resolve issues and risks affecting delivery.
  • Ensure delivery expectations are met and resolve open issues related to RPA engagement delivery, assisting development and support teams in resolving technical problems.
  • Work within a collaborative lab environment or "sandbox" to test and validate technology prototypes.

People Management

  • Create a strong, motivated team, bringing the best talent in this competitive space into Accenture
  • Developing and managing high performing multidisciplinary teams, leading by example, actively mentoring others and contributing to performance management and recruitment activities.
  • Provide performance input and ongoing feedback and mentoring for all key members of the team.

Thought Leadership

  • Utilise Accenture thought leadership and research as a door opener to position our most innovative RPA and Intelligent Automation thinking.
  • Help shape and drive the development of thought leadership on the topic of RPA, cognitive and AI to proactively help address emerging needs and challenges.
  • Develop and present at industry conferences as an expert in the fields of Robotics and AI


Key Qualifications:

  • Bachelor’s degree or equivalent
  • Management/Technology Consulting experience preferred
  • Proven track record of architecting / delivering large scale, complex RPA projects, understanding of use cases, solutions, vendors, architectures and the market
  • Experience across the Financial Services Sector
  • A depth of technical expertise across infrastructure and operating systems with knowledge of the latest trends and products within the RPA landscape.
  • Hands-on experience in managing large, complex multi-faceted IT change programs in an IT organisation preferably in the financial industry, with demonstrated “can-do” attitude
  • Deep understanding of overall delivery lifecycle and supporting methodologies and processes
  • Proven success in the creation and leadership of high performing teams
  • Industry recognized certification

Professional Skills / Characteristics Required:

  • The ability and experience to work with C-suite and Heads of executives to shape transformation initiatives aligned to strategic intent and support throughout the delivery life cycle
  • Ability to understand clients’ needs and expectations and articulate alternative architectures and trends
  • Must be a self-starter, entrepreneurial, resourceful and comfortable working in a team environment where self-sufficiency is essential
  • Sets direction and vision and is passionate about Accenture's business
  • Takes charge and makes tough decisions. Demonstrates a "can do attitude"
  • Authentic in his/her leadership style. Projects confidence, optimism and energy to encourage people on what they can achieve
  • Shows character under pressure. Professional and ethical in all business dealings
  • Proactive and fearless. Moves beyond his or her comfort zone in pursuit of Accenture's vision
  • Team oriented and collaborative working style, both with clients and those within the internal organization
  • Strives to help others succeed. Shows an active interest in others and cares about them
  • Role model who engenders loyalty and longevity among staff.


What’s in it for you?


All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.


On top of this, we have an extensive benefits package which includes 30 days’ vacation per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!


What are the next steps?


If this sounds like the ideal role, career and company for you, click below to apply.


About Accenture


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity


Closing Date for Applications 31/08/2019

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.




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