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Amazon Functional Consultant

Job Location: Location Negotiable

Job Number: 00657641


- Job description

Role: Amazon Functional Consultant

Organisation: Accenture Interactive

Location: London

Travel: 50-80% - As required

Salary: £50,000 – 65,000 + bonus/benefits



Accenture Interactive exists to help our clients create the best customer (and human) experiences on the planet.

We do this through combining the best aspects of our creative agency network, service design and strategy outlook, business consulting rigour and digital technology enablement.


The use of terms such as “digital revolution” and “digital business transformation” get overused. Ultimately our purpose is to deliver real business growth through transforming customer experiences. We do this by stitching together design strategy, new products and services, communications and engagement, and digital platforms and operations:


Our services:

ENVISION: We envision new business models, services for customers and brand opportunities

CREATE: We design and create remarkable products and experiences

ACTIVATE: We activate marketing communications and campaigns across all channels

SCALE: We scale technologies and processes globally to accelerate growth and reduce costs

OPERATE: We optimise and transform operations and processes and offer these as a service


We’re recruiting digital leaders who want to be at the forefront of Accenture Interactive. Our unique digital capabilities and the way we innovate, design, collaborate and deliver value to clients globally, provides a fantastic opportunity to grow and advance your career.


We have been recognised by eConsultantcy as the #1 Digital Agency in both 2017 and 2018 and DADI Awards Agency of the Year 2018. Additionally, Accenture interactive includes Fjord, a leader in service design and Karmarama, one of the UK’s largest brand, advertising and digital communications agencies renowned for blending creativity, digital and data to develop campaigns that help brands better engage with consumers. We also work with our clients’ agencies and market leading digital technologies.


Some examples of what we do. We...

  • Develop innovative digital propositions and business models using new and existing technologies.
  • Research customer needs and gain insights from data and trends to design highly relevant experiences that delight customers. Then deliver them using the latest technologies to increase awareness, engagement, sales and profits
  • Create cut-through advertising to maximise the impact of brands across all channels
  • Build, deploy and scale marketing, sales, commerce and service technology solutions that reduce business complexity and cost
  • Help optimise and transform business processes and technologies across a wide range of areas including: marketing clouds, campaign management, programmatic media buying/selling, customer data management and analytics, content management, eCommerce, marketing and media optimization and marketing operations, sales and service.

The opportunity for you

As an Amazon Functional Consultant, the candidate will be part of our core European Amazon services team, which provides a suite of services designed to help our most strategic clients work across all key business areas on Amazon including but not limited to: business strategy, portfolio recommendations, traffic and conversion analysis and planning and helping drive process improvements. Their priority will be identifying clients’ opportunities for growth on Amazon, improving their overall presence and performance on the platform. The candidate will do this while facilitating great business relationships and ensuring 3rd parties satisfaction with the service. 

Key responsibilities

  • Owns the client relationship end-to-end with our key strategic clients
  • Understands important business drivers for clients
  • Analyses key metrics for clients. Uses data and analytics to make day-to-day business decisions and achieve results
  • Defines joint business plans and assists in delivering impact for the brands they are supporting directly
  • Regularly audit metrics to continually drive quality of the Amazon experience and deliver targets
  • Contribute to continuous enhancement and innovation within our service across EU
  • May address unconventional problems, questions, or situations, taking into consideration established SLAs
  • Understands terms of contracts or agreements and uses that information to influence business decisions
  • Communicates effectively with peer levels of management and leadership
  • Understands the ecosystem of related Amazon products available to the same customer base and is able to provide recommendations to clients on how they might leverage two or more products

What we're looking for:

We are looking for candidates who have skills or experience in the following areas:

  • Experience in digital marketing, eCommerce, content management, analytics, eretail
  • Proven account management experience
  • Good balance between strategic / analytical skills and operational  execution
  • Ability to communicate efficiently both internally and externally
  • Excellent written and spoken English and preferably 1 other EU language such as French, German or Dutch
  • Ability to learn new systems and tools quickly
  • Tenacity to develop ideas independently and thrive in a fast-paced environment
  • Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain is a plus
  • Experience using analytical specific tools such as Google Analytics, SQL or HTML is a plus

What other qualifications or skills do I need?

Your base location will be London, although this role may require travel to client sites located within UK & Ireland, Europe and Middle East/Africa. Therefore you must be willing to travel up to 50-75% of your time. Experience of working as part of multi functional teams for sales, client management and delivery is beneficial.


What’s in it for you?

Our Digital professionals receive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialisation. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.


On top of this, we have an extensive benefits package which includes 30 days’ vacation per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!

What are the next steps?

If this sounds like the ideal role, career and company for you, click below to apply.


About Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialised skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture drives innovation to improve the way the world works and lives. Visit us at


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.


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