What skills and experience are we looking for?
- Strong communication and stakeholder management skills
- Process excellence
- Experience of the full project lifecycle / project experience
- Service Assurance
- IT Transformation
- Change Enablement
- Impact assessment
It would also be great if you have experience or knowledge on the following:
- Operational experience
- Cloud Design and/or operating experience
- Conversant and interested in AI / Analytics
- Automation experience
- Service Definition
- ITSM Tooling Implementation
- Business Service mapping
What skills & experience are we looking for?
An exciting opportunity has arisen to join a forward-thinking Service Management Practice that is working closely with clients to develop and drive solutions within the changing technology landscape.
Recent technology trends such as the adoption of Service-oriented architectures, infrastructure and software-as-a-service, network convergence and mobility means that it is more important than ever for companies to support the creation of value across the organisation while delivering improvements in IT’s flexibility.
We are seeking an enthusiastic and experienced Service Management Consultant to be an advocate and involved in all aspects of Service Management enablement. Supporting customer in adoption of Agile methodology, Cloud, DevOps, Artificial Intelligence (AI) and Automation to ensure IT service excellence is delivered. The role (which doesn't require experience in specific technologies, but a keen technical propensity for Service Management and a Consultancy background) will work on project-based engagements with clients. Successful candidates will be working with senior clients and actively engaged to build relationships and to use their experience to deliver real value.
What’s in it for you?
All of our Technology professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
On top of this, we have an extensive benefits package which includes 25 days’ vacation per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!
What are the next steps?
If this sounds like the ideal role, career and company for you, click below to apply.
If relocation is required in applying to this position, the appointment to the role would be considered an employee driven transfer meaning that the employee will be personally responsible for covering all relocation costs and any costs associated with dependents.
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.
Closing Date for Applications 01/12/2018
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.