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IT Virtual Trainer

Job Location: London, Manchester, Newcastle

Regional Description: United Kingdom

Job Number: 00620273


- Job description


Role: IT Virtual Trainer
Location: London or Manchester or Newcastle
Travel: Occasional where required
Salary: Up to £45,000 depending on experience
Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.
Join Accenture Operations and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which provides business process excellence, implements leading cloud technology and builds and transforms client infrastructure services.
We are constantly seeking new ways to achieve high performance in our clients’ business operations! We provide technology-enabled business process services to deliver business outcomes and are constantly seeking new ways to achieve high performance in our clients’ business operations.
The IT virtual trainer role is in the Global Technology Workshop area of the Know How with CIO team. This team provide virtual IT technology training to Accenture people and contractors across the globe. The training covers new and existing IT systems such as Microsoft Office and internal Accenture applications.
The IT Virtual Trainer role will deliver virtual training to the EMEA (Europe, Middle East and Africa) region as well as some 1-2-1 and UK classroom-based training.
Main activities/tasks:
  • Deliver virtual training workshops via the Skype for Business application to audiences of up to 250 people per session.
  • Provide ad-hoc training either classroom or virtual as requested.
  • Deliver 1-2-1 Virtual Coaching
Other duties as applicable:
  • Administrative tasks include training scheduling and course completions activities.
  • Research and develop new training workshops on MS Office Applications and new technologies introduced into the Accenture environment.
  • Provide ‘Train the Trainer’ sessions on new workshop developed.
Professional Skills:
  • Strong communication skills with the ability to interact with people of all levels within Accenture.
  • Ability to present content clearly and effectively in an engaging manner in a classroom or virtual room environment.
  • Passion for training and developing others.
  • Ability to work on own initiative either independently or as part of a team.
  • Confidence, determination, self-starter
  • Ability to work autonomously
  • Excellent organisation skills and attention to detail
  • A keen interest in technological innovations.
  • Ideally (but not essential) you should have experience in a similar role working in a professional services environment delivering training to both large groups and on a one to one basis.
  • Background of PC application support and troubleshooting is desirable.
Technical Skills
  • A good knowledge of Microsoft applications, including Windows 10 and Microsoft Office 2016 and Office 365 are essential.
  • Strong Microsoft Excel skills is desirable. 
What’s in it for you?
All our Operations professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialisation. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
On top of this, we have an extensive benefits package which includes 25 days’ vacation per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!
What are the next steps?
If this sounds like the ideal role, career and company for you, click below to apply.
If relocation is required in applying to this position, the appointment to the role would be considered an employee driven transfer meaning that the employee will be personally responsible for covering all relocation costs and any costs associated with dependents.
About Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialised skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture drives innovation to improve the way the world works and lives. Visit us at
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.
Closing Date for Applications 30/11/2018
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

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