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Talent Supply Demand Associate Manager

Job Location: London

Regional Description: United Kingdom

Job Number: 00615738


- Job description

Talent Supply Demand Associate Manager

Accenture UK

Location: London  

Salary up to £48,000 depending on skills & experience





Join Corporate Functions and you will become part of a diverse team which offers the essential expertise that enables all of our employees to deliver high performance to our clients. Our Corporate Functions professionals work in areas such as Human Resources, Finance, Legal, Marketing and Communications, CIO, Information Security, and Geographic Services.


Whether you work directly with clients or manage important internal initiatives and efforts, you’ll find amazing opportunities to make a measurable difference.


Job Summary: 


The Client Supply/Demand Associate Manager is a member of the client supply/demand team within the Talent Supply Chain which is at the front-end of Accenture’s business operations and a critical part of it. The Client Supply/Demand Associate Manager plays a key role in managing current and future demand across one or more Client Service Group(s), working with a team of Client Supply/Demand Specialists and the Resource Pool teams to deliver people to the account teams and partnering with CSG leadership to support the business in helping our clients, maintaining chargeability and generating revenue.  


This is a great opportunity to be part of an exciting journey in the client supply/demand team as we continue to strengthen our position as strategic business partners and implement the vision of a business partner team which is recognised for adding value and impacting the bottom line at a time of significant change for the business.


What responsibilities will you have?

  • Has overall responsibility for managing, coordination, delivery, prioritization and escalation on all client supply and demand processes / activities within a Client Service Group(s)
  • Understand all current and future demands for the Client Service Group(s) and develop sourcing plan to ensure optimal usage and prioritization of needs
  • Help identify alternative sourcing options
  • Responsible for managing all current and future demand for client teams within that Client Service Group(s)
  • First point of contact for the Client Service Group leadership team for all supply/demand issues
  • Assist Project leadership with workforce mix, pyramid analysis, onshore / offshore mix, contractor employment (staffing numbers, blended cost) and future demand planning / costs
  • Participate in new business meetings and provide perspective on future staffing opportunities and challenges
  • Understand financial plans and support short term and long term demand plans
  • Understand opportunity management and project lifecycle and the underlying implications for demand management
  • Balance the “transactional” and the “strategic” elements of client level supply/demand management
  • Responsible for managing, coordination, delivery, prioritization and escalation on all client supply and demand processes / activities
  • Involved in new business/client leadership meetings
  • Shapes & optimizes the project resource plan
  • Responsible for analyzing open role requirements, identify resourcing risks, coordinate with the resource pool/ fulfillment channels and staff candidates
  • Understand the entire project staffing plan (current and open) regardless of channel
  • Advise and guide project managers and project leadership on sourcing strategy and plan
  • Responsible for effective service delivery of all client supply and demand related processes
  • Review metrics and reporting related to the resource pipeline, client response time, average age of demand, overdue demand etc
  • Analyze resourcing risks, concerns and mitigation options and discuss analysis with delivery leadership and confirm approach
  • Provide cross workforce, cross country assistance to help manage the overall sourcing requirements
  • Receive demand and initiate sourcing actions, navigate sourcing channels, create project sourcing plan and help to resolve demand – supply imbalances
  • Work with Resource Pool Leads, Recruitment, Talent Fulfillment Leads, Procurement, SWF, Delivery Center, GCP Leads etc. to provide a fully coordinated sourcing plan 
  • Contribute to a positive work environment and promote teamwork
  • Manage a team of Client Supply/Demand Specialists
  • Effectively coach/counsel others
  • Lead/participate in people initiatives


What skills and experience are we looking for?


  • Demonstrated work experience in an HR, account management or business operations capacity
  • Excellent knowledge of the CSG business strategy and objectives including the Growth Platforms, in order to help the project with workforce mix
  • Excellent knowledge of supply/demand management, and resource management processes/policies
  • Experience of leading and managing supply and demand management for clients
  • Experience of delivering services to internal/ external clients
  • Excellent organizational skills, focusing on quality, processes and results.
  • Strong influencing/negotiating and conflict management skills
  • Proven ability to build, and sustain collaborative relationships, at all levels of an organization.
  • Ability to manage and develop a team
  • Ability to handle sensitive and confidential situations
  • Good communication and negotiation skills
  • Post Graduate/ Graduate degree
  • Human Resource/ Project Management/ Service Delivery Management certification preferred   



What’s in it for you?


All of our Corporate Functions professionals receive comprehensive training covering business acumen, technical and professional skills development. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.


On top of this, we have an extensive benefits package which includes 30 days’ vacation per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!


What are the next steps?


If this sounds like the ideal role, career and company for you, click below to apply.



About Accenture


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialised skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture drives innovation to improve the way the world works and lives. Visit us at


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.



Closing Date for Applications: 21st September 2018

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.


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