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Operations HR Associate Manager

Job Location: London

Regional Description: United Kingdom

Job Number: 00592563


- Job description

Role: Operations HR Associate Manager 

Location: London, UK

Salary up to £47,000 depending on skills and experience

Reference: 00592563




Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.


Join Corporate Functions and you will become part of a diverse team which offers the essential expertise that enables all of our employees to deliver high performance to our clients. Our Corporate Functions professionals work in areas such as Human Resources, Finance, Legal, Marketing and Communications, CIO, Information Security, and Geographic Services.


Whether you work directly with clients or manage important internal initiatives and efforts, you’ll find amazing opportunities to make a measurable difference.


What responsibilities will you have?


The Associate Manager will oversee and direct all HR activities provided to specifics groups of employees by the Field HR team who support them.

The individual will supervise a small team of People Advisors, who provide generalist HR support to specific client groups within Operations, and will work closely with them, providing support and guidance on all operational HR activities as required.  The individual may also have operational HR responsibility for a small number of employee groups themselves where appropriate.

The individual will be involved in managing a number of projects/initiatives, which may include:

  • Serve as a main point of contact and managing relationships with stakeholder groups and key individuals
  • Execute key HR processes within Field HR, i.e. performance management, exit management, grievance management and career moves through internal role posting
  • Review and deliver employee orientation and induction
  • Execute Reward processes – including annual process and variable pay process
  • Design and implement local employee engagement and recognition programs for the   DTE in line with the entity strategy
  • Handle and oversee complex employee discipline and grievances, consulting with ER as appropriate
  • Manage and advise on people change programmes, including TUPE transfers
  • Use reporting and analytical information to drive insights to inform talent strategy
  • Facilitate team work and process integration across the team
  • Leading of a small team of People Advisors ensuring career planning and   development for employees
  • Coordinate, deliver, prioritize and manage escalation of all activities executed by the Location HR and People Advisor teams
  • Act as delegate for HR Manager


What skills & experience are we looking for?

  • Comply with Accenture standards, procedures and policies
  • Coordinate/implement a key initiative, process or change
  • Meet deliverable requirements/service level measures/specific targets
  • Reduce/Manage risks to tasks, activities or projects
  • Build skills (self or others) needed to execute responsibilities
  • Effectively coach/counsel others and provide feedback to improve performance
  • Maximize individual/team productivity to build or maintain a high quality team
  • Promote teamwork and a positive work environment
  • Establish self as expert or key contributor
  • Increase client/customer or user satisfaction
  • Make/propose improvements to work products, services or processes
  • Requires analysis and solving of moderately complex problems.
  • Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures.
  • Requires understanding of the strategic direction set by senior management as it relates to team goals
  • Primary upward interaction is with direct supervisor or team leads.  Generally interacts with peers and/or management levels at a client and/or within Accenture.
  • Manages medium-small sized teams and/or work efforts at a client or within Accenture
  • Note: Knowledge and/or experience of working with trade unions would be an advantage in addition to the challenges of working with newly acquired organisations



What academic qualifications do you need?

  • Human Resources designation/certification preferred or equivalent




What’s in it for you?


All of our Corporate Functions professionals receive comprehensive training covering business acumen, technical and professional skills development. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.


On top of this, we have an extensive benefits package which includes 30 days’ vacation per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!


What are the next steps?


If this sounds like the ideal role, career and company for you, click below to apply.


 About Accenture


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialised skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture drives innovation to improve the way the world works and lives. Visit us at


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.


Closing Date for Applications 31/07/2018

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.


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