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IT & Audio Visual Support Engineer

Job Location: Surrey - Guildford

Regional Description: United Kingdom

Job Number: 00578078


- Job description

Role: IT & Audio Visual Support Engineer
Location: Woking, UK
Salary: £20,000 - £26,500
Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. 
Join Accenture Operations and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which provides business process excellence, implements leading cloud technology and builds and transforms client infrastructure services. 
We are constantly seeking new ways to achieve high performance in our clients’ business operations! We provide technology-enabled business process services to deliver business outcomes and are constantly seeking new ways to achieve high performance in our clients’ business operations.
IT & Audio Visual Support Engineer is mainly responsible for the operation and maintenance of existing VR facilities in his/her respective location. 
What responsibilities will you have?
Provide expert event support to load Virtual Reality (VR) digital assets, make small amendments to those assets, and navigate users through the VR Environment.
Manage the operations of the hardware and software components of the VR facilities.
Maintain the schedule of VR Sessions in each facility.
Administer support contracts with hardware and software vendors.
Report on the usage and service measures of the VR facilities.
What skills & experience are we looking for?
Business Knowledge & Client Interaction:
  • Interacts with business partners and clients in a professional way.
  • Conducts project meetings/calls on their own if required.
  • Aptitude to collect information and provide/document requirements for a project
  • Capacity to create a project schedule for all team members to follow
  • Manages project timelines and holds other team members to deadlines
  • Can deal with last minute changes and issues
Required Skill sets:
  • Good PC operational skills. Edit, create files, and work in shared drive environment.
  • First level network troubleshooting experience
  • Moderate to intermediate PC and Application troubleshooting skills.
  • Basic graphic manipulation skills, resize image, convert formats (e.g. JPG TO TGA).
  • Good Verbal communication skills.
  • Ability to take direction from moderator and client team.
  • Ability to multitask during event (e.g. camera manipulation while navigating/operating software).
  • Set up and operate AV system, DVD-R, streaming video.
  • Aptitude to learn new hardware and software (e.g. Eye Tracking System).
  • Ability to resolve and escalate studio operational issues.
  • Ability to work in a team environment
  • Strong sense of ownership of assigned tasks (getting it done and done well).
  • Proficiency in MS Office Suite, MS Outlook and MS Project
  • Autonomy in balancing day to day workload, priorities and schedule is expected
Other Skill sets/required characteristics:
  • Balance day to day workload, priorities and schedule as expected
  • Positive, Self motivated personality
  • Problem solving and troubleshooting attitude
  • Excellent inter personal skills
  • Be able to drive/display ownership/proactive behaviour
What’s in it for you?
All of our Operations professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialisation. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
On top of this, we have an extensive benefits package which includes 25 days’ vacation per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!
What are the next steps?
If this sounds like the ideal role, career and company for you, click below to apply.
About Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialised skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture drives innovation to improve the way the world works and lives. Visit us at  
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.
Closing Date for Applications: 01/06/2018
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.



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