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The Automation Advantage

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“An accessible must-read for both a business management and technology audience.”

— Mike Crisafulli, VP of Software Engineering – Comcast

A practical guide to intelligent automation

Praise for The Automation Advantage

“A brilliant field manual for the coming Automation Age.”


Richard D’Aveni, Author of The Pan-Industrial Revolution and Bakala Professor of Strategy, Tuck School of Business at Dartmouth

“A CIO needs a vision, leadership and the technical nous to execute successfully. I have a vision and a strong belief that a world with zero human touch application maintenance is absolutely attainable—a world with self-healing and self-configuring systems powered by AI. The Automation Advantage sets out a strategic approach to getting there, both from a technology and human perspective.”


Ed Alford, Chief Technology Officer, New Look

The Automation Advantage provides a comprehensive road map to launch automation and AI initiatives at scale and accelerating technology-driven transformation.”


-Paul Daugherty, Group Chief Executive—Technology and Chief Technology Officer, Accenture, and coauthor of Human + Machine

“Consistently creating value with technology is hard. The Automation Advantage makes it simple. The authors lay out a comprehensive path to value using modern techniques that will be appreciated by both the thinker and the practitioner.”


Mark Spykerman, Chief Information Officer, AmerisourceBergen

“As with any transformation effort, getting your people to embrace change can be challenging. The Automation Advantage is NOT a book of strategy. It’s a book of execution that will enable your organization to succeed with a human-centric approach.”


Andy Nallappan, Chief Technology Officer, Broadcom

The Automation Advantage takes us on a refreshing journey that aligns how enterprise operations leaders need to approach automation and AI in the virtual economy.”


Phil Fersht, CEO and Chief Analyst, HFS Research

"We are entering a world of autonomous enterprises where analytics, automation, and AI converge. The Automation Advantage definitively shows how organizations can improve decision velocity and precision decisions.”


-R “Ray” Wang, CEO Constellation Research and Best-Selling Author of Everybody Wants To Rule The World

“Successful intelligent automation requires you to get more than just the technology right. The Automation Advantage addresses this – clearly and effectively – by providing the guiding principles and steps for changing your organization’s technology, governance, culture, and even leadership style.”


Charlene Li, entrepreneur, speaker and New York Times bestselling author of The Disruption Mindset

“A great book, with ample examples of automation at work. Cements all the ideas and discussions I have had on this topic with the expert Automation team at Accenture.”


-Rajiv Kakar, Group CIO, Thai Union

Chapter summaries

The authors

Featured author discussions

Oliver Grange


How CPG leadership can drive growth


In the news


HBR | How to pick the right automation project

This article by the authors of The Automation Advantage shows how a focus on automation efforts that build capacity can deliver the most value.


eWeek | The 5 elements of intelligent automation

A guide to what companies need to leverage intelligent automation, which greatly improves business transformation and top-line growth.


Information Week | Automation…where do you start?

The authors explain five core steps to structuring your intelligent automation strategy.


CNBC India | AI-powered intelligent automation

Bhaskar Ghosh discusses how companies can optimally deploy intelligent automation at scale to drive business.


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