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What are the supply chain’s technology priorities?

May 27, 2021

RESEARCH REPORT

In brief

2021 technology trends to watch

Stack strategically

Architecting a better future

Mirrored world

The power of massive, intelligent digital twins

I, technologist

The democratization of technology

Anywhere, everywhere

Bring your own environment

From me to we

A multiparty system's path through chaos

Survey results say...

81%

of supply chain executives say the pandemic has been their organization’s largest stress test.

64%

report the pace of digital transformation for their organization is accelerating.

81%

agree they’re facing technological changes at unprecedented speed and scale.

42%

Cloud (42%) is the number-one technology currently being scaled up by supply chain executives, nearly all (93%) executives expect 50% or more of their business to be in the cloud over the next three years.

 

36%

AI (36%) is second only to cloud as the top technology being scaled.

69%

of supply chain executives expect their organization’s investment in digital twins to increase in the next three years.

30%

of executives are most likely to report they’re using digital twins to improve operations

38%

Only 38% of supply chain executives believe their organization’s non-technical workforce is ready to leverage the technology tools they’re given.

78%

plan to invest in training employees who don’t have the requisite expertise.

85%

of supply chain executives agree they will move to a truly virtualized work environment where there will be more remote work.

84%

of supply chain executives believe the remote workforce opens up the market for difficult-to-find talent and expands the competition for talent among organizations.

87%

of supply chain executives agree that multiparty systems are poised to become the center of commerce, supply chain, and transactions among partners and customers

62%

of supply chain executives said they can only operate in the short term without multiparty systems, while 21% said they can’t operate at all without them.

Kris Timmermans

Lead – Supply Chain & Operations

Kris leads Accenture’s Supply Chain & Operations function and is a member of the company’s Global Management Committee.