What It Is

A comprehensive approach that creates a more productive and adaptive workforce, uses digital technology to reinvent the employee experience and redesigns organizations to be more agile.

Why It Matters

Digital technologies demand that people acquire new skills. And people are demanding new ways of working. These two trends call for new talent and organization strategies.

Where It's Going

Leading businesses are reimagining the nature of work, pivoting their workforce to create new forms of value and scaling up "new skilling."

Future Workforce Reskilling

Creating new business value by equipping people with the skills they need to collaborate with intelligent technologies.

Missing middle skills for human-AI collaboration

Many emerging roles will be fulfilled by people and machines working together in the dynamic space called “the missing middle.”

It's learning. Just not as we know it.

How to accelerate skills acquisition in the age of intelligent technologies.

Getting worked up with AI: Reimagining the role of humans

AI is triggering an urgent call to reskill workers. But before reskilling, businesses must first get to grips with reconfiguring work.

Workforce Experience and HR

Reinventing HR with digital technology and personalized solutions that put people first and transform the employee experience.

Seeking new leadership

Learn how new attributes can accelerate progress to improve financial returns and social outcomes.

Reimagine the retail workforce

Find out how retailers can meet the evolving expectations of customers and employees with a truly adaptive workforce.

Reimagining the employee experience

Adapting to the disruption of COVID-19 requires reimagining the employee experience. Here are three critical moves to make now.

Agile Organization

Flexible structures, processes and leadership that help people to embrace fast-moving change and innovate at speed and scale.

Honing your digital edge

Digitally fluent organizations capture strong returns in innovation, people experience and customer value.

Human resilience: What your people need now

In times of crisis, leaders must act quickly to move their people and business forward with compassion and care.

Post-digital culture shock

Digital brings new needs for workers, such as digital wellness, but also changes traditional needs like transparency and trust.

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