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Customer Service Associate - Indonesian Market

Trust & Safety Associate | Early Career | Full time
Job No. R00294218 | Bangkok
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The Customer Service role involves handling customer interactions via phone, email, or chat. Responsibilities include addressing customer issues, providing information, and supporting queries on products or services.

Responsibilities:

  • Communicate with customers via phone, email, and chat.

  • Provide accurate information about products, payments and refunds.

  • Collaborate with internal departments to fulfil customer needs.

Qualifications:

  • Minimum 1 year of customer service experience.

  • Fresh graduate also welcome.

  • Fluent in English and Bahasa Indonesian

  • Excellent verbal, written, and interpersonal skills.

  • Ability to multi-task, organize, and prioritize efficiently.

  • Flexible with rotational shifts, including nights and overnights.

  • Able to work on site in Bangkok

Bangkok

Igualdade de oportunidade de emprego

A Accenture rege-se pelos princípios da meritocracia e da igualdade de oportunidades, não discriminando nem tolerando qualquer discriminação em razão de ascendência, origem étnica, raça, cor, sexo, estado civil, território de origem, grau de instrução, posição social, orientação sexual, religião, convicções e/ou opções políticas ou ideológicas, situação económica ou social, ou em função de qualquer outro factor considerado discriminatório e proibido nos termos da lei.

Para mais informações sobre as oportunidades de emprego na Accenture e se necessitas de assistência especial, material ou infraestrutura adaptada, por favor envia um email para Portugal_careers@accenture.com.

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Áreas de atuação

Praca w obszarze marketingu i komunikacji: twórz niesamowite doświadczenia

Wzmocnisz przekaz i zaangażujesz odbiorców – niezależnie od tego, czy tworzysz interaktywne doświadczenia, mierzysz wpływ kampanii społecznościowej, czy opowiadasz historie związane z marką.

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