Analista Senior
THE WORK: Explore opportunities to contribute actively and independently while becoming a subject matter expert. You will participate in discussions and collaborate to provide thoughtful solutions to work-related challenges. This role will engage your skills in IT Infrastructure Operations, fostering growth and expertise in a supportive environment. We look forward to welcoming your enthusiasm and insights to make a meaningful impact.
Manage and operate infrastructure and operations aligned with service and experience level agreements.
Maintain reliable and secure IT infrastructure to support organizational needs.
Identify opportunities for continuous service improvement and increased operational effectiveness.
Govern ongoing service delivery and implement enhancements to meet evolving requirements.
HERE'S WHAT YOU WILL NEED:
Intermediate proficiency in IT Infrastructure Operations.
Advanced proficiency in Service Management Governance.
A minimum of 1 of experience in relevant related skills.
Bachelor's Degree in relevant field of studies.
BONUS POINTS IF YOU HAVE:
Intermediate proficiency in Infrastructure Service Incident Management.
Intermediate proficiency in Service Level Agreement (SLA).
Advanced proficiency in Problem Solving.
Intermediate proficiency in Process Improvement.
Beginner proficiency in Risk Management.
Barueri, São Paulo
Igualdade de oportunidade de emprego
A Accenture rege-se pelos princípios da meritocracia e da igualdade de oportunidades, não discriminando nem tolerando qualquer discriminação em razão de ascendência, origem étnica, raça, cor, sexo, estado civil, território de origem, grau de instrução, posição social, orientação sexual, religião, convicções e/ou opções políticas ou ideológicas, situação económica ou social, ou em função de qualquer outro factor considerado discriminatório e proibido nos termos da lei.
Para mais informações sobre as oportunidades de emprego na Accenture e se necessitas de assistência especial, material ou infraestrutura adaptada, por favor envia um email para Portugal_careers@accenture.com.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.