Public Service consulting

Smart Nation Singapore: A better life for Singaporeans with innovative, citizen-centric services.

Accenture vaccine management solution

Build a comprehensive plan for distribution.

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Lead with impact

Now more than ever, public service organizations must balance stability with speed to meet citizens’ needs. Facing limited resources, compressed timelines and unprecedented challenges, leaders must embrace new ways of working to deliver on their missions.

We bring together people and technology to transform bold visions into meaningful action. Enabling you to leverage your resources to support pragmatic solutions, scale technologies at speed, and build personalized and frictionless experiences that increase trust in government.

By unleashing innovative potential across your organization, we’ll help you balance the global with the local, and the community with the individual, to affect real change.

Lead with impact to make the most of every opportunity.

Case studies

Scaling contact tracing to keep employees safe

Digital Government Innovation

Scaling contact tracing to keep employees safe

NASA deploys a unified application for COVID contact tracing so thousands can return to work safely.

"Stopp Corona" app

"Stopp Corona" app

The Austrian Red Cross teamed with Accenture to develop one of the first apps in Europe.

Face-to-interface

Face-to-interface

Helping the Singapore Ministry of Defence personalise engagement with the National Service community.

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What we think

Protecting people. Powering productivity.

Protecting people. Powering productivity.

Now is the time for transforming ways of working while balancing productivity and safety.

Public service for a new era

Public service for a new era

Public service organisations are at the centre of an uncertain period of community and economic life.

AI: The journey to 99%

Innovative Technologies

AI: The journey to 99%

The use of AI in Singapore’s public sector is gaining speed as the Lion City positions itself as an AI powerhouse.

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Smart nation capabilities

The future of work

Intelligent technologies demand new ways of working – from service delivery and consultative policymaking to enhanced situational awareness.

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Situational awareness

Harness the power of data and digital technologies to improve situational awareness and better combat fast evolving threats.

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Citizen experience

Deliver a truly relevant, connected and seamless experience to citizens in the digital age.

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Journey to cloud

Unlock business agility, speed to market and innovation with as-a-service.

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Modernising the core

Evolving core operations, processes and systems whilst embedding innovation, leaders can deliver the services that citizens demand.

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Innovative technologies

Driving technology use to tackle opportunities and challenges, prepare for change and create value.

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Transforming public service

Across the public sector, we’re helping transform organisations to continuously adapt and improve outcomes through innovation.

Public safety

Advancing public safety, policing and law enforcement in the age of digital disruption.

Social services

Reimagining service models and harnessing data insights to drive better decisions, improve program design and deliver more people-centric policies.

Cities, transport & infrastructure

Reviving cities by designing, creating value, getting political buy-in and scaling via the ecosystem.

Border services

Emerging technologies driving innovation in border services. Embrace the new border agency.

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Situational awareness

Our mission: safe and secure innovation that inspires a nation. We do this by connecting the dots between data, ecosystems and citizens.

Leverage AI-driven analytics and intelligent technologies to connect the dots between data, ecosystems, and citizens to generate situationally aware crime-fighting insights and harness the power of networks to combat threats in real time.

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Our leaders

Smart nation insights

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Get the latest takes on the most pressing issues facing Singapore’s government from our subject-matter experts.

Customer Experience

Why problem-solving has to be a team sport

Read Mark Tham’s perspective on how COVID-19 influences integration and coordination between agencies to solve problems.

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Customer Experience

Taking a citizen-first cloud journey

Accenture's Mark Tham describes Singapore’s journey to cloud and government’s commitments to ensuring that Singapore is truly a cloud-first nation.

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Digital Transformation

In a human crisis, e-payments need a people-first approach

Digital payments need to offer the best possible experience to the citizens. Geoffrey Pond explains how this can be achieved.

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Corporate initiatives

Scaling with AI ethics in mind

To scale AI effectively, there are three critical steps for success you should consider. Read more.

Innovating for society

Find out how we are using technology and building skills to make a positive impact.

The hidden value of culture makers

Creating a culture of equality in the workplace

Accenture is advancing workplace culture so everyone feels like they belong. Read more.

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Join our team

Do work that matters. Bring your vision to life. At Accenture Health & Public Service, the Smart Nation initiative is the bedrock to the work we do. By supporting Singapore’s Smart Nation initiative, we envision a better life for Singaporeans by delivering innovative, meaningful, and delightful citizen services.

Connect with us

Accenture Public Service on LinkedIn

Insights to help you lead with impact.

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Connect with us on Twitter

Helping #PublicSector orgs maximize their efforts to affect real change.

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News

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Accenture opens innovation center for situational awareness in Singapore

Our new global innovation center for situational awareness in Singapore helps public safety experts develop solutions to anticipate and respond to risk.

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Technology’s role in a sector that relies on human expertise

Across industries, routine tasks have been automated, freeing staff up for high value-added work. This is no less true in modern services.

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Nearly one-third of citizens unaware of digital government services, Accenture survey finds

The goal of the survey of over 5,000 citizens in four countries, was to determine citizen engagement with digital government services.

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