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Disruption ahead with intelligent operations

Our BPO capabilities in Lisbon


Helping you harness the power of human + machines to establish resilient operations to your business.

Finance & Accounting

We help transform finance from transactional to strategic with an intelligent operating model.

Sourcing and procurement

Data-driven insights to help optimize processes, increase efficiency and drive out more value.


Ensure business sustainability by transforming to an agile banking operating model.

Supply chain

Building agile, transparent supply chains to help businesses navigate market volatility with success.


Transforming sales, marketing and service operations to deliver sustainable breakthrough growth.

Digital marketing

Marketing operations activates and optimizes best in class customer experiences to deliver breakthrough value.

Talent and HR

Reshaping the employee experience and improving retention with innovative workforce operating models.

The best of technology and people


transactions per year.


clients supported by our intelligent operations services.


languages supported. English, Spanish, French, Portuguese, German...


professionals ready to attend the most complex tasks. 24 hours a day, 7 days a week.


robots supporting our workforce with process automation.

The essentials of intelligent operations

Innovative talent

50% ranked creativity and entrepreneurial spirit as the top workforce requirements today.

Data-driven backbone

92% indicated predictive decisions based on real-time data are a key driver impacting business.

Applied intelligence

Nearly 90% believe automation, analytics and AI will help them achieve their business goals.

Leveraging the power of the cloud

More than 90% expect cloud-enabled capabilities such as plug-and-play digital services and enterprise-grade holistic security.

Smart partnership ecosystem

More than 90% said working with partners help them meet their business objectives.

BPO reinvented

Fast-track to future-ready

Applying tech-driven operational intelligence across an organization leads to greater profitability and efficiency.

What we think

The CFO’s most powerful asset

99% of finance leaders agree real-time processes and operations can help inform better business decisions.

How to prepare for the transition away from LIBOR

How Accenture can help companies prepare for the coming LIBOR transition as the replacement for LIBOR is introduced in 2021.

Case studies

Consumer goods giant realizes $1B in savings

Reinventing procurement by moving to a data-driven model.

Insurance excellence with agile operation

European insurer taps into analytics, automation and expert talent to boost customer satisfaction.

Reinventing banking operations to trigger growth

Automation, analytics and top talent help cut operating costs by 26%— freeing up resources to reinvest.


Awards & recognition


Leader and Star Performer in Everest Group Procurement Outsourcing Report

Recognition of revenue growth totals in 2018

2019 Global Digital Experience Solution Partner of the year

Recognition of effectiveness in leveraging Adobe

Overall Leader in HfS Top 10 F&A Services Provider Report 2019

Recognition of market success and global capabilities