Auditor
Key Responsibilities:
- Conduct warranty audits in compliance with OEM service standards and guidelines.
- Evaluate and analyze workshop and service processes and systems, ensuring adherence to OEM standards.
- Provide expert insights and recommendations to improve warranty processes and ensure compliance.
- Collaborate with OEM dealers and service teams to ensure accurate warranty claims and processes.
- Prepare detailed audit reports and present findings to relevant stakeholders.
- Stay updated on OEM repair technologies and automotive advancements.
- Utilize MS Office applications and other tools to document and report audit findings.
- Maintain a high level of professionalism and integrity in all client interactions.
Qualifications and Skills:
- 4-5 years of experience as an automotive warranty auditor, mechanic, or automotive engineer (experience as a Service Manager or Aftersales Manager is a plus).
- Strong knowledge of automotive retail, particularly workshop and service processes and systems, ideally within an OEM environment.
- In-depth understanding of automotive technology, especially related to OEM models, and familiarity with OEM repair technology.
- Proficiency in MS Office applications and general PC handling.
- Native-level proficiency in French or Dutch and business-level proficiency in English would be a plus
- Excellent communication skills and the ability to build strong professional relationships.
- High level of mobility and flexibility to travel as required.
- Strong sense of integrity and responsibility.
Brussels
Igualdade de oportunidade de emprego
A Accenture rege-se pelos princípios da meritocracia e da igualdade de oportunidades, não discriminando nem tolerando qualquer discriminação em razão de ascendência, origem étnica, raça, cor, sexo, estado civil, território de origem, grau de instrução, posição social, orientação sexual, religião, convicções e/ou opções políticas ou ideológicas, situação económica ou social, ou em função de qualquer outro factor considerado discriminatório e proibido nos termos da lei.
Para mais informações sobre as oportunidades de emprego na Accenture e se necessitas de assistência especial, material ou infraestrutura adaptada, por favor envia um email para Portugal_careers@accenture.com.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.