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Application Support Engineer

Application/Cloud Support Team Lead/Consultant | Full time | Experience: 5-10 years
Job No. ATCI-5495023-S2010339 | Gurugram | Required Skill: Microsoft Endpoint Configuration Manager
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Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Endpoint Configuration Manager
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
We are seeking a Senior SCCM/MECM Administrator to manage and support end-to-end SCCM operations in a large enterprise environment. The role covers application packaging and deployment, patch management, SCCM upgrades, OSD, automation, and L3 support.

Roles & Responsibilities:
Administer and support SCCM/MECM infrastructure
Perform SCCM upgrades, patching, and health monitoring
Package and deploy applications (MSI, EXE, MSIX)
Manage Windows OS and third-party patching
Support Windows 10/11 OSD and task sequences
Troubleshoot deployment and client issues (L3 support)
Develop PowerShell scripts for automation and remediation
Provide deployment, compliance, and patching reports
Collaborate with security, Intune, and ITSM teams


Professional & Technical Skills:
7–10 years of hands-on SCCM/MECM experience
Strong experience in application packaging & deployment
Expertise in patch management and SCCM upgrades
Advanced PowerShell scripting
Strong troubleshooting and log analysis skills
Experience managing large enterprise environments


Additional Information:
Intune & Co-Management
CMG (Cloud Management Gateway)
MSIX packaging
ServiceNow integration
Azure fundamentals
Microsoft Endpoint / Modern Desktop certifications
ITIL Foundation
The candidate should have minimum 5 years of experience in Microsoft Endpoint Configuration Manager.
This position is based at our Gurugram office.
A 15 years full time education is required.

15 years full time education

Gurugram

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