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Revenue agencies

Reinvent the taxpayer experience.

What’s changing

People’s expectations of tax and revenue agencies are rapidly changing, presenting revenue leaders with new challenges like the “gig economy,” digital assets, cryptocurrencies and more. But a digitalized economy also creates new opportunities for real-time tax calculation and collection.

Revenue leaders are rethinking their technologies, policies, skills and culture — balanced with maintaining taxpayer trust. They’re already building the agile, real-time digital revenue agencies of tomorrow.

What you can do

By creating experiences centered on people, tax and revenue agencies can simplify and streamline compliance for both citizens and businesses.

Reimagine skilling, talent and operational models to build a resilient workforce equipped to meet the evolving needs of taxpayers in an ever-changing landscape.

Embrace cloud infrastructure and digital platforms to accelerate innovation, enhance data intelligence and deliver improved services for taxpayers.

Our leaders

Gabriel Bellenger

Managing Director – Health & Public Service, Revenue

Michael Miller

Managing Director – Accenture Federal Services, Federal Financial Services Sector Lead

Keyatta Orlena

Managing Director – Accenture Federal Services