Insurance

Digital transformation is here. Discover how we help P&C and life insurers redefine their business and operating models and position themselves for growth.

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Cloud Migration

Reimagining insurance: The new cloud imperative
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Insurance reimagined

The insurance industry is at the heart of digital disruption and convergence. Leading insurers are broadening and diversifying their products and services as they align to meet the changing needs of their clients. This includes investing in customer-facing, cloud-based digital innovations and creating unexpected new ecosystems that serve a broad suite of customer needs. Insurance carriers are also reflecting on their role in society, forging sustainability initiatives and championing diversity in their leadership and agents.

This is a critical turning point for the industry, and an opportunity to provide meaningful value for customers, employees and stakeholders. Accenture Insurance has the experience and broad digital expertise to help insurers cultivate agility, creating seamless digital services for customers and new income streams across the business. 

We outline five emerging technology trends that will impact the insurance industry in 2021 and beyond.

Case studies

A European insurance network centralized claims handling—cutting costs up to 30%.

Workplace Safety Insurance Board (WSIB) future-proofs its critical insurance and claims services.

Generali set out to become its customers’ lifetime partner and partnered with Accenture to create a world-class omni-channel experience.

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Insurance news analysis

Insurers are coping with increasingly frequent and complex industry disruptions. Each month, Kenneth Saldanha, Accenture’s Insurance Industry Sector Lead, and Abbey Compton, Content & Client Experience Lead, take a look at the latest headlines to better understand how insurance industry disruption and convergence will take shape and how our clients are reimagining insurance.

Our leaders

Insurance blog

Explore what our industry leaders are thinking about the latest insurance trends, including the disruptive role of innovative new technologies.

From obstacle to opportunity: Overcoming barriers to the cloud

APAC insurers face many barriers in their cloud journey. Among the most important are data residency and dealing with legacy infrastructure.

Preventing emergencies: Insurtech that keeps us safe in troubled times

Generali wins Efma-Accenture Insurance awards in Insurtech category for ‘bAIby’, which uses AI to interpret babies cries.

Remaining resilient in a changed insurance revenue landscape

Silvia Milian discusses how insurers can remain resilient and secure future revenues.

Accenture announces intent to acquire strategy and business management consulting Exton Consulting

Acquisition would enhance Accenture’s capabilities to help clients accelerate & scale their transformation projects across the financial services industry.

Efma and Accenture announce the winners of innovation in insurance awards 2021

Efma and Accenture today announced the winners of the sixth annual Innovation in Insurance Awards during a virtual ceremony.

Demand for digital services could displace $280B of traditional insurance premiums by 2025, according to Accenture report

Rising demand for digital insurance premiums and their online distribution is expected to displace US$280 billion of current insurance revenues by 2025.