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Application Tech Support Practitioner
Hyderabad
Job No. atci-4340509-s1681669
Full-time
Job Description
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Critical Incident Management
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : Any Graduate
Summary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of the system or application. Your typical day will involve accurately defining client issues, interpreting and designing resolutions based on deep product knowledge, and utilizing exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: - Provide ongoing support to clients, acting as the interface between the client and the system or application. - Accurately define client issues and interpret and design resolutions based on deep product knowledge. - Utilize exceptional communication skills to keep world-class systems running smoothly. - Collaborate with cross-functional teams to ensure timely resolution of client issues. - Stay updated with the latest advancements in the field and integrate innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong experience in Critical Incident Management. - Good To Have Skills: Experience in Packaged Application Development. - Solid understanding of system or application architecture. - Exceptional communication skills, both written and verbal. - Ability to accurately define client issues and interpret and design resolutions based on deep product knowledge. - Strong collaboration skills and ability to work effectively in cross-functional teams. Additional Information: - The candidate should have a minimum of 2 years of experience in Critical Incident Management. - This position is based at our Hyderabad office.
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Critical Incident Management
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : Any Graduate
Summary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of the system or application. Your typical day will involve accurately defining client issues, interpreting and designing resolutions based on deep product knowledge, and utilizing exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: - Provide ongoing support to clients, acting as the interface between the client and the system or application. - Accurately define client issues and interpret and design resolutions based on deep product knowledge. - Utilize exceptional communication skills to keep world-class systems running smoothly. - Collaborate with cross-functional teams to ensure timely resolution of client issues. - Stay updated with the latest advancements in the field and integrate innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Strong experience in Critical Incident Management. - Good To Have Skills: Experience in Packaged Application Development. - Solid understanding of system or application architecture. - Exceptional communication skills, both written and verbal. - Ability to accurately define client issues and interpret and design resolutions based on deep product knowledge. - Strong collaboration skills and ability to work effectively in cross-functional teams. Additional Information: - The candidate should have a minimum of 2 years of experience in Critical Incident Management. - This position is based at our Hyderabad office.
Qualifications
Any Graduate
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.
Current Employee - Software Test Engineer in Bangalore
