Insurance

The insurance industry is at the heart of digital disruption and convergence. Leading insurers are broadening and diversifying their products and services as they align to meet the changing needs of their clients. This includes investing in customer-facing, cloud-based digital innovations and creating unexpected new ecosystems that serve a broad suite of customer needs. Insurance carriers are also reflecting on their role in society, forging sustainability initiatives and championing diversity in their leadership and agents.

This is a critical turning point for the industry, and an opportunity to provide meaningful value for customers, employees and stakeholders. Accenture Insurance has the experience and broad digital expertise to help insurers cultivate agility, creating seamless digital services for customers and new income streams across the business. 

Our insurance clients are coping with increasingly frequent and complex industry disruptions. Each month, Kenneth Saldanha, Accenture’s Insurance Industry Sector Lead, and Natalie de Freitas, Media & Analyst Relations Lead, take a look at the latest headlines to better understand how insurance industry disruption and convergence will take shape and how insurers can outmaneuver uncertainty.