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Infra Tech Support Practitioner
Noida
Job No. atci-4337245-s1682151
Full-time
Job Description
Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : End User & Data center IT Asset Mgmt
Good to have skills : IT Infrastructure Operations
Minimum 0-2 year(s) of experience is required
Educational Qualification : BE Graduate
Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve providing hardware/software support and implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Roles & Responsibilities: - Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. - Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. - Work includes L1 and L2/ basic and intermediate level troubleshooting. - Ensure adherence to defined operating model and processes. Professional & Technical Skills: - Must To Have Skills: End User & Data center IT Asset Mgmt. - Good To Have Skills: IT Infrastructure Operations. - Experience in providing hardware/software support and implementing technology at the operating system-level across all server and network areas. - Experience in troubleshooting at L1 and L2/ basic and intermediate level. - Knowledge of ITIL processes and procedures. Additional Information: - The candidate should have a minimum of 0-2 years of experience in End User & Data center IT Asset Mgmt. - This position is based at our Noida office.
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : End User & Data center IT Asset Mgmt
Good to have skills : IT Infrastructure Operations
Minimum 0-2 year(s) of experience is required
Educational Qualification : BE Graduate
Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve providing hardware/software support and implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Roles & Responsibilities: - Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. - Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. - Work includes L1 and L2/ basic and intermediate level troubleshooting. - Ensure adherence to defined operating model and processes. Professional & Technical Skills: - Must To Have Skills: End User & Data center IT Asset Mgmt. - Good To Have Skills: IT Infrastructure Operations. - Experience in providing hardware/software support and implementing technology at the operating system-level across all server and network areas. - Experience in troubleshooting at L1 and L2/ basic and intermediate level. - Knowledge of ITIL processes and procedures. Additional Information: - The candidate should have a minimum of 0-2 years of experience in End User & Data center IT Asset Mgmt. - This position is based at our Noida office.
Qualifications
BE Graduate
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.