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Application Tech Support Practitioner
Bengaluru
Job No. atci-4279496-s1662015
Full-time
Job Description
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft 365
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : BE and Equivalent
Summary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve accurately defining client issues, interpreting and designing resolutions based on deep product knowledge, and utilizing exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: - Provide ongoing support to clients, acting as the interface between the client and the system or application. - Accurately define client issues and interpret and design resolutions based on deep product knowledge. - Utilize exceptional communication skills to keep world-class systems running smoothly. - Collaborate with cross-functional teams to ensure the timely resolution of client issues. - Stay updated with the latest advancements in Microsoft 365 and related technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft 365. - Good To Have Skills: Experience with related technologies. - Strong understanding of system or application support. - Exceptional communication skills. - Collaboration and teamwork. - Problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Microsoft 365 support. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office.
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft 365
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : BE and Equivalent
Summary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve accurately defining client issues, interpreting and designing resolutions based on deep product knowledge, and utilizing exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: - Provide ongoing support to clients, acting as the interface between the client and the system or application. - Accurately define client issues and interpret and design resolutions based on deep product knowledge. - Utilize exceptional communication skills to keep world-class systems running smoothly. - Collaborate with cross-functional teams to ensure the timely resolution of client issues. - Stay updated with the latest advancements in Microsoft 365 and related technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft 365. - Good To Have Skills: Experience with related technologies. - Strong understanding of system or application support. - Exceptional communication skills. - Collaboration and teamwork. - Problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Microsoft 365 support. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office.
Qualifications
BE and Equivalent
Please be informed that at any given point in time, you can only have one "Active" application.
Please be informed that at any given point in time, you can only have one "Active" application.
Current Employee - Software Test Engineer in Bangalore
