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Application Tech Support Practitioner

Gurgaon Job No. atci-4131502-s1602950 Full-time
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Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

Job Description

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Microsoft Endpoint Configuration Manager
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Bachelors Degree, BE, BTech, MCA

Role: Application Tech Support Practitioner Project Role Description: Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills:[object Object] Good to Have Skills: [object Object] Job Requirements: '',//?field Key Responsibilities: 1 Work as Subject Matter Expert of SCCM planning, design, build, test, deployment activities for SCCM Transformation projects 2 Develop HLD/LLDs for Enterprise SCCM factoring in Customer requirements, scalability, adaptability, and Industry best practices 3 Develop equipment specifications, configurations, and design documentation 4 Assist with SCCM testing proof-of-concept or SCCM validation 5 Occasionally assist with internal SCCM technology initiatives 6 Work with minimal direction from PM Technical Experience: 1 Minimum of 6-7 years of industry experience in technical support role supporting MS Intune 2 Experience with design and implementation of MS Intune infrastructure 3 Working Knowledge on Upgradation to latest versions Ex: 85 to 91 or 91 95 4 Experience working with security teams to plan and implement security/device management policies 5 Expertise with troubleshooting MS Intune related issues 6 Strong understanding of mobile device operating systems iOS, Android and Windows primarily Professional Attributes:1 Communication - speaking, written, presenting, listening, fluent in English 2 Flexibility, adaptability, willing to change, good learner, accepts new things 3 Integrity - honest, ethical, high morals, personal values 4 Interpersonal skills Educational Qualification:Bachelors Degree, BE, BTech, MCA Additional Info: Good written and verbal communication skills Willing to work in 24/7 environment

Qualifications

Bachelors Degree, BE, BTech, MCA

Please be informed that at any given point in time, you can only have one "Active" application.

Please be informed that at any given point in time, you can only have one "Active" application.

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