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Job Location: Gurugram

Job Number: 8403


- Job description

Responsibilities :;

Help with production and process deliverables. Prioritize work to ensure all process/team objectives are met.;

It requires one to work US shift corresponding to client window or a rotational shift.;

Perform tasks to maintain client satisfaction and high quality customer service;


Must have :;

Includes collections (calling and analysis), dispute/escalation handling, cash receipts allocation, unapplied unidentified along with report generation. Also includes good customer service and internal and external communication.;

The role includes co-ordination with cash applications, Billing, Project Managers and Order Managers;

Complete all required metrics for the team. Ensure all deliverables are met.;

This may include but is not limited to: attend meetings as required. Demonstrate continuous effort to improve department operations/performance and streamline work processes. Initiate process improvement projects within AR.;

The role involves accurate cash forecasting to be done every month.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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