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Customer support Voice

Job Location: Gurugram

Job Number: 6691

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- Job description





Job Title Supply Chain Operations Agent Group



Operations Agent



Team Various Client Account



Career Level Level F, G or H Location



Reports To



Team Lead Date



18.12.08



Version 1.0 Positions open See Recruitment Plan







Main Accountabilities



Operational Responsibilities



o Executing pre-defined processes in SAP



o Ability to execute rule-based standard transactional work











Core Competencies



Technical Skills







? Experience of the Microsoft Office Suite (with a focus on Excel)



? SAP experience an advantage (not a pre-requisite)



Other Expectations







• Customer service oriented



• Helpful and proactive manner



• Drives issues
Commerce graduate

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