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Customer support Voice

Job Location: Gurugram

Job Number: 6691


- Job description

Job Title Supply Chain Operations Agent Group

Operations Agent

Team Various Client Account

Career Level Level F, G or H Location

Reports To

Team Lead Date


Version 1.0 Positions open See Recruitment Plan

Main Accountabilities

Operational Responsibilities

o Executing pre-defined processes in SAP

o Ability to execute rule-based standard transactional work

Core Competencies

Technical Skills

? Experience of the Microsoft Office Suite (with a focus on Excel)

? SAP experience an advantage (not a pre-requisite)

Other Expectations

• Customer service oriented

• Helpful and proactive manner

• Drives issues
Commerce graduate

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