Job Description

Job Description:
•Collaborates with SME’s (Level F) and team members on daily operational work and reporting
•Punctuality - Daily attendance. Reliability - Planned leave, flexibility, realize responsibility and complete task at hand.
•Number of deals produced/reviewed with respect to standard cycle times. Timely delivery of assigned tasks - Committed vs. Actual Delivery.
•The number of units reviewed / produced without rework at the level at which deal leaves the person based on opportunities. Results from Internal process audits and client feedback will be accounted. The number of defects / defective units reported.
•Advanced understanding, comprehension & grasp of business specific concepts & tools. Development of new products and involvement in research. Independent handling of deals. Product Mix handled. Multi-task and shift seamlessly between processes.
•Supports continuous improvement and organization development activities
•Required to share knowledge and experience with others.
•Required to assist less experienced or new resources
•Accountable for the completion of standard and non-standard tasks within the scope.
•Accountable for resolving 2nd level queries.


Graduate / Post Graduate

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