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Job Location: Hyderabad

Job Number: 6356

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- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. ;
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Accenture Operations smartly connects the capabilities required to outperform in a digital world, transforming the operations of the digital business by providing technology-enabled, secure and flexible business operations “As-a-Service,” to help our clients accelerate innovation, revenue growth and cost reduction.;
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Requirements:;
1) Excellent customer service skills, as previously demonstrated;
2) Excellent verbal, written, and interpersonal communication skills in English;
3) Ability to troubleshoot and resolve technical problems individually or in a team environment;
4) Ability to demonstrate customer empathy, excellent customer diplomacy skills, and problem ownership - go “above and beyond” to provide magical support;
5) Ability to manage multiple tasks and priorities including good time management skills;
6) Must be able to pass a criminal background check;
Expected Outputs:;
7) Address customer questions in a timely manner while maintaining a level of quality in communication that meets or exceeds written expectations;
8) Review qua
Graduate. Minimum 12 months of hardware/software & PC support experience (mobile device, e-commerce, consumer electronics, home theater installation, wireless networking, electronics repair, software/OS troubleshooting etc.). Openness to work flexible hours as required, including night shifts and holidays.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

For Persons with disability: If you require any support for your disability related queries or any disability related assistance for you to be considered for opportunities with Accenture, please send us an email to careersandabilities@accenture.com.
Please note: This mailbox is dedicated to support only Persons with Disability. If you do not require any such support, you would need to directly apply to open positions posted on our careers page.

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