Job Description

About Accenture:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries,we offer Strategy and Consulting,Technology and Operations Services, and Accenture Song - all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

About Entity:
Corporate Functions—including Human Resources, Finance, Legal, Marketing Communications, and Workplace Solutions-- powers Accenture’s people across industries and functions to keep our business leading in the New. Join the heart and soul of Accenture, partnering with our extraordinary people to bring innovation into every organization.

Job description:
Accenture Solutions Pvt Ltd – Pune (Preferred), Mumbai, Gurgaon, Bangalore - India

In Pricing optimization Ecosystem Sourcing Services, we support our Resale Leads and specific clients in the acquisition of manufacturer product and product related services. We work closely with our sales enablement teams and our strategic technology partners/alliances to drive resell of hardware and software technology and services through our client IT and Procurement organizations. The Ecosystem team supports clients across MU in all geographies.
The Cloud Sourcing Team specializes in supporting Accenture pre-sales deal teams to shape the reselling of Cloud Sourcing Services into the client proposition then post-sale, to provide services to on-board the provider accounts, operate billing and provide a unique Customer Success Management function. The Ecosystem Cloud Sourcing Analyst provides a critical service as part of the Enablement and Operations function to manage the Cloud Sourcing account configurations.
Role Summary:
As an Ecosystem Cloud Sourcing Analyst, you will provide expertise for clients on configuring and managing their cloud provider accounts with AWS, Azure and GCP. This includes account setup, permissioning, billing extracts, new client onboarding, customer success management reporting, managing security compliance and coordination within Accenture with our Cloud Manager & Optimizer support team and with compliance.

The Ecosystem Cloud Sourcing Analyst will support one or more clients through the lifecycle of their adoption of cloud products sourced with our Ecosystems team. Successful execution will require strong management of our cloud partners’ product updates, an understanding of configuration within the AWS, Azure and GCP portals, and training with clients & client account teams.

Key Areas of Responsibility

Partner & Client Knowledge and Relationships

• Assess and resolve any client account management questions around setup, configuration, migration, reporting with the guidance of the AESS ESDs and ESAs
• Support onboarding and Customer Success functions accordingly
• Will be focused on one or more Cloud partners’ products and services
• Partner Roadmap – Understand changes to the partners’ tools and capabilities as far as account management and support is considered
• Ability to log and follow up on partner tickets




Administrative Support

• Authentication and Authorization of Users in client accounts by using AWS tools and services - AWS Identity and Access Management: IAM Policies, User and Root Accounts, Access Keys, Groups, AWS CLI etc.
• Manage security remediation for all Accenture Cloud Sourcing owned/managed provider tenancies.
• Provide technical assistance to the Accenture Cloud Sourcing Operations and CSM teams.
• Manage the Cloud Sourcing myWizard technical integrations with providers, eHUB and billing teams. Assist with updates/upgrades as required to ensure billing/CSM functions in myWizard continues to function in compliance with CDP.
• Manage Prisma dashboard and implement self-healing functionality as appropriate.


As our ideal candidate you will also have:

Preferred Skills:

• College degree with at least 2 years relevant industry experience in an ecosystem partners administration, support, or configuration.
• Hands-on experience with AWS CLI.
• Should have at least AWS Associate level technology certification. Any additional certification from cloud vendors such as Azure, AWS, GCP and Alibaba will be an added advantage.
• Must be able to communicate effectively and in a constructive manner with Stakeholders, peers, and coworkers.
• Possess strong communication, organizational, and analytical skills.
• Proficiency in the use of Microsoft Office (especially Outlook, Excel, Word and PowerPoint).
Nice-to-Have Skills/Qualifications:

• Cloud providers Basic understanding
• Cost Management
• Operational Excellence
• Client Relationship Management
• Service Level Agreement (SLA) Management
• Business Intelligence using Power BI or any similar tool.


Qualifications

Accenture Solutions Pvt Ltd – Pune (Preferred), Mumbai, Gurgaon, Bangalore - India

In Pricing optimization Ecosystem Sourcing Services, we support our Resale Leads and specific clients in the acquisition of manufacturer product and product related services. We work closely with our sales enablement teams and our strategic technology partners/alliances to drive resell of hardware and software technology and services through our client IT and Procurement organizations. The Ecosystem team supports clients across MU in all geographies.
The Cloud Sourcing Team specializes in supporting Accenture pre-sales deal teams to shape the reselling of Cloud Sourcing Services into the client proposition then post-sale, to provide services to on-board the provider accounts, operate billing and provide a unique Customer Success Management function. The Ecosystem Cloud Sourcing Analyst provides a critical service as part of the Enablement and Operations function to manage the Cloud Sourcing account configurations.
Role Summary:
As an Ecosystem Cloud Sourcing Analyst, you will provide expertise for clients on configuring and managing their cloud provider accounts with AWS, Azure and GCP. This includes account setup, permissioning, billing extracts, new client onboarding, customer success management reporting, managing security compliance and coordination within Accenture with our Cloud Manager & Optimizer support team and with compliance.

The Ecosystem Cloud Sourcing Analyst will support one or more clients through the lifecycle of their adoption of cloud products sourced with our Ecosystems team. Successful execution will require strong management of our cloud partners’ product updates, an understanding of configuration within the AWS, Azure and GCP portals, and training with clients & client account teams.

Key Areas of Responsibility

Partner & Client Knowledge and Relationships

• Assess and resolve any client account management questions around setup, configuration, migration, reporting with the guidance of the AESS ESDs and ESAs
• Support onboarding and Customer Success functions accordingly
• Will be focused on one or more Cloud partners’ products and services
• Partner Roadmap – Understand changes to the partners’ tools and capabilities as far as account management and support is considered
• Ability to log and follow up on partner tickets




Administrative Support

• Authentication and Authorization of Users in client accounts by using AWS tools and services - AWS Identity and Access Management: IAM Policies, User and Root Accounts, Access Keys, Groups, AWS CLI etc.
• Manage security remediation for all Accenture Cloud Sourcing owned/managed provider tenancies.
• Provide technical assistance to the Accenture Cloud Sourcing Operations and CSM teams.
• Manage the Cloud Sourcing myWizard technical integrations with providers, eHUB and billing teams. Assist with updates/upgrades as required to ensure billing/CSM functions in myWizard continues to function in compliance with CDP.
• Manage Prisma dashboard and implement self-healing functionality as appropriate.


As our ideal candidate you will also have:

Preferred Skills:

• College degree with at least 2 years relevant industry experience in an ecosystem partners administration, support, or configuration.
• Hands-on experience with AWS CLI.
• Should have at least AWS Associate level technology certification. Any additional certification from cloud vendors such as Azure, AWS, GCP and Alibaba will be an added advantage.
• Must be able to communicate effectively and in a constructive manner with Stakeholders, peers, and coworkers.
• Possess strong communication, organizational, and analytical skills.
• Proficiency in the use of Microsoft Office (especially Outlook, Excel, Word and PowerPoint).
Nice-to-Have Skills/Qualifications:

• Cloud providers Basic understanding
• Cost Management
• Operational Excellence
• Client Relationship Management
• Service Level Agreement (SLA) Management
• Business Intelligence using Power BI or any similar tool.

OUR COMMITMENT TO YOU:
You’ll benefit from our network of global communities and collaborative culture that will help you build technical and functional skills and capabilities. And because we serve more than 40 industries globally, you’ll have the opportunity to develop valuable industry-specific expertise.
o The scale of our capabilities and client engagements—and the unique way we innovate, operate and deliver value—will give you the opportunity to deepen your existing skills even as you help create the latest technology trends.
o You’ll have access to leading-edge technology.

CALL TO ACTION:
If you have a desire to help the world’s leading companies and governments, now’s the time to join the world’s largest and most diversified group of technology, business process and consulting professionals. Be part of a dynamic team of collaborative experts, and help us improve the way the world works and lives.

We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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