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- Project Role :Cloud Services Engineer
- Project Role Description :Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
- Management Level :10
- Work Experience :4-6 years
- Work location :Kolkata
- Must Have Skills :
- Good To Have Skills :
- Job Requirements :
- Key Responsibilities : 1Should be good in performance tuning software version upgrades of backup infrastructure Experience in new build, deployment capacity upgrade Must have infrastructure knowledge on tape library maintenance 2Must be able to work in shifts 3He/She must have relevant 6 years of working experience Must be able to mentor other team members
- Technical Experience : 1Architectural knowledge on Rubrik TSM Backup Infrastrcuture 2Experience on performance analysis in Backup software and hardware in a large scale corporate environment 3Capability to handle/troubleshoot different application backups including Database backup Oracle, MS SQL and SAP NDMP backups 4Knowledge on snapshot/cloud backups
- Professional Attributes : 1Strong knowledge of IT business processes and practices including ITIL methodology 2Ability to analyze and understand complex technical issues 3Ability to proper vendor communication 4Ability to work in large team 5Good presentation skill
- Educational Qualification : 1Graduate/BTech, 2Good to have certification on TSM/Rubrik and any Public Cloud
- Additional Information : 7 yrs exp in mentioned technologies
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