Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Accenture | Let there be change
We embrace change to create 360-degree value

www.accenture.com

  • Project Role :Business Process Architect
  • Project Role Description :Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs.
  • Management Level :7
  • Work Experience :12-15 years
  • Work location :Bengaluru
  • Must Have Skills :
  • Good To Have Skills :
  • Job Requirements :

    • Key Responsibilities : 1:Knowledge of an Agile framework or method ie Scrum, Kanban, or understanding of software development life cycle models 2:Good process knowledge across various services and products in telecom domain 3:Excellent knowledge of Advanced Networking Concepts, Network architecture and design, equipment specification to provide vendor evaluation and selection of any BSS, OSS solutions 4:Technical background with experience in REST APIs, microservices, cloud

    • Technical Experience : 1 Good understanding of IT Service Management Tool such as ServiceNow, BMC Remedy, HPOM etc with detailed knowledge in ITSM, Change Management, Config management processes 2 Minimum 9 years of experience with any major ITSM tool 3 Has detailed experience wrt 3rd party integrations 4 Worked on Incident management, problem management, change management and knowledge management 5 Design application features customized to Clients Requirement

    • Professional Attributes : 1 Exposure to multiple delivery methodologies like Waterfall, Agile Programming and Automation abilities Excellent written and verbal communications Ability to work effectively in a team setting, including internal and client teammates

    • Educational Qualification : 1 15Yrs fulltime education is mandatory


Qualifications

15 years of full time education

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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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