Job Description

About Accenture:
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com


1. Warranty Analytics and Claims – Capability Network – Strategy & Consulting – IPP- Consultant / Manager
Role Description

• You will be aligned with our Intelligent Products and Platforms capability as part of our Product as-a-service enablement (PaaSE) offering to help our client transform their claim processing using different analytics tools and techniques
• You will be responsible for warranty and claim management wherein you will be working on transforming the warranty and claim process using digital and analytics technologies
• You will be analyzing and understanding warranty data by using warranty/after-sales data captured via the client, developing models, and building solutions to help in warranty cost reduction or improve product quality
Qualifications
• Bachelor degree in mechanical or equivalent and masters(strongly preferred) in MBA Supply Chain, Operations or Logistics from Premier B-schools
• Minimum 6 years of relevant experience in the industry, consulting and similar role
• Experience in the Automotive, Heavy Equipment, Industrial Products industry would be desirable
• Experience in managing after-sales service, warranty, claim, product reliability, and quality (mandatory)
• Familiarity with statistical and analytics models/solution/ tools in the warranty, claims management areas


2. Aftermarket & Service Operations Enablement – Capability Network – Strategy & Consulting – IPP- Consultant / Manager
Role Description
• You will be aligned with our Intelligent Products and Platforms capability as part of our Product as-a-service enablement (PaaSE) offering to help our client with their Service Parts Lifecycle Management
• You will be working as a part of the PaaSE team focusing on Aftermarket & Service Operations Enablement to reduce Parts Operations Cost and drive revenue up-light
• You will be responsible for the Service Part lifecycle wherein you will be working on improving service parts visibility, parts classification, enterprise-wide parts data management, and traceability
• You will be collaborating with global counterparts to develop, deploy, and manage programs to ensure a reliable and responsive service part supply chain
Qualifications
• Bachelor degree and masters(strongly preferred) in MBA Supply Chain, Operations or Logistics from Premier B-schools
• Minimum 6 years of relevant experience in the industry, consulting, and similar role
• Experience in the Automotive, Heavy Equipment, Industrial Products industry would be desirable
• Experience in SAP material management, S/4 HANA for Parts Management or equivalent would be desirable
• Experience in managing after-sales service, warranty, claim, product reliability, and quality (mandatory)
• Experience in statistical and analytics models, solution, tools, and machine learning models is preferred



Qualifications

NA

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