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- Project Role :Cloud Operations Administrator
- Project Role Description :Work with the Service Delivery Manager to perform capacity management, billing/show back operations, and cost optimization activities across multiple cloud environments.
- Management Level :9
- Work Experience :6-8 years
- Work location :Hyderabad
- Must Have Skills :Service Desk Management
- Good To Have Skills :Service Desk Knowledge Management
- Job Requirements :
- Key Responsibilities : 1 Operations management 2 Team Management 3 People Management 4 Performance Management 5 Budget / cost pyramid management
- Technical Experience : Berlitz B1T is mandatory1 Good knowledge of incident management and reporting tools 2 Good Technical know-how on system trouble shooting 3 Good problem solving and analytical skills 4 Good knowledge on Excel and PowerPoint 5 7 to 8 Years of experience 6 Minimum 2 years of operations management experience in Service or IT help desk supporting US or UK customers 7 Minimum 1 year of Team Handling experience
- Professional Attributes : 1 Good people management skills and feedback giving skills 2 Excellent verbal and written communication skills with email etiquette
- Educational Qualification : Bachelors degree
- Additional Information : 1 24x7 roster 2 Weekly offs based on roster 3 Good to have ITIL
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