Job Description

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

Accenture | Let there be change
We embrace change to create 360-degree value

www.accenture.com

  • Project Role :Cloud Operations Administrator
  • Project Role Description :Work with the Service Delivery Manager to perform capacity management, billing/show back operations, and cost optimization activities across multiple cloud environments.
  • Management Level :11
  • Work Experience :2.5-4 years
  • Work location :Bengaluru
  • Must Have Skills :Microsoft Windows Server Administration
  • Good To Have Skills :Microsoft Azure IaaS,Microsoft Hyper V
  • Job Requirements :

    • Key Responsibilities : a Work as an tech admin and help the team on technical issues b Regular Interaction with client and provide summary/report of issues and achievements c Ensure zero surprise escalations from client d Assist Lead to ensure local management is aware of potential escalations e Assist in Tier 2/3 support activities for production operations f Contribute in technical projects through design, build, test and deploy phases g Ensure that any scheduled downtime on production server is logged

    • Technical Experience : a System Administration and Support Extensive experience in Assembling b Maintenance and Troubleshooting PCs c Skills in Server level hardware installation RAID, External Storage Systems d In-depth knowledge in System /Application Software Installation e Thorough knowledge in Client Installation for Windows 2016,2019 Server f Interacting with Vendors for souring of Software Hardware g Good knowledge in Networking with Windows Server, Hyper-V, Azure IaaS

    • Professional Attributes : a Communication Skills - Liaise with User / Customer and ensure incident/issue resolved swiftly b Determination and Persistence - Zero surprise escalation c Work Ethic - Adherence to Client policy and Accenture policy d Technical Competency - Ensure all the incidents are dealt and resolved

    • Educational Qualification : Bachelors Degree and Certification on Windows Server or Azure required

    • Additional Information : Willing to work in rotational shift in 24x7 which includes night shift
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Qualifications

15 years of full time education

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COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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