Accenture | Let there be change
We embrace change to create 360-degree value
- Key Responsibilities : Own the operational maintenance of a merchants post-sales technical experience on Uber, through multiple client-facing mediums including e-mail, chat calls Stay familiar with all of Ubers B2B products, offerings, and integrations Understand Ubers system architecture and integration components to troubleshoot technical operational issues resolve support questions Maintain clear, concise, and positive communication for all cases in a timely and efficient manner including follow-ups with cu
- Technical Experience : years of experience of shipping production code Golang, RESTful APIs, Java and selenuim Experience communicating technical concepts to non-technical audiences 2 years of experience in selenuim Experience problem solving and fixing products Ability to set-up a lab environment and do hands-on troubleshooting Experience working directly with strategic clients
- Professional Attributes : communication, leadership skills, team handling skills, analytical skills, presentation skills, ability to work under pressure
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Our more than 500,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.