Job Description

About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

  • Project Role :SW/Application Tech Support Practitioner
  • Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  • Management Level :10
  • Work Experience :4-6 years
  • Work location :Bengaluru
  • Must Have Skills :Microsoft Azure IaaS
  • Good To Have Skills :Microsoft Windows Desktop Management
  • Job Requirements :

    • Key Responsibilities : 1 Contribute to Detailed Design, Build Guide, Operations Manual, Service Operations Manual 2 Deploy and support Azure environments using the Build Guide and Run Book 3 Provide input into UAT/ORT Test Approach, Test Scripts and Cut-Over Plan 4 Execute applicable UAT test scenarios and address any issues 5 Support on installation, configuration testing of business applications in windows environment 6 Share expertise with the Operations Team prior to ORT 7 Work with the IST NW, Direct to Cloud/MS

    • Technical Experience : 1 Working Knowledge on Windows 10 and windows server environment 2 Create host pools, session hosts and Manage resource groups in Azure environment 3 Creating a VM from Azure marketplace, Deploy SCCM agent deploy the SOE apps as per task sequence created for WVD 4 Deploy VMs in existing host pools

    • Professional Attributes : 1 Good verbal and written communication skills 2 To connect with customers at varying levels of the organization with ability to operate independently 3 Should be able to take decisions with little supervision 4 Must maintain the highest level of industry certification and knowledge 5 ITIL Certifie

    • Educational Qualification : Minimum Bachelor Degree


Qualifications

15 years of full time education

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All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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